Finish Required Field Resolution For Free

Add, edit, and delete a resolution Select > Issues. Under ISSUE ATTRIBUTES, select Resolutions. Fill in the form below the existing resolutions. You can edit the name and description at any time.

The Resolution field is typically cleared by setting a post function in the workflow transition you'd like to have this occur.

Solution Go to the project settings > Workflow; Edit the desired workflow; Find the transition that will reopen the issue and click on it; Navigate to the pop-up and click on Post Functions, then click Add post Function; Add the Clear Field Value event as a post function; Select the Resolution field and click add;

A JIRA issue can be resolved in a number of ways. The default resolution statuses are: Fixed, Duplicate, Won't Fix, Incomplete, and Cannot Reproduce. However, new resolution statuses may be added. The resolution status of issues is on a JIRA Global level, which means that one configuration is used for all projects.

You don't, there is no way to set the Resolution field to not be required. Jira is hard coded for the Resolution field to always be required when it appears on a screen. Is it possible to change? Probably, but it is not supported and is likely to have negative impact to the instance.

Go to post-functions -> Update Field Value -> Resolution = Done. Publish workflow. Go to issue navigator -> search JQL -> Bulk Change -> Transition all issues from Resolved to Resolved. After finishing, revert the workflow back.

You cannot make it an optional field, there are built-in functionality in Jira that uses this field, so to make it "optional", do not add it to a screen besides the view one, and use post functions in your workflow to set it.

Resolution is a system Field and it's always mandatory. You cannot make it optional from Configuration scheme. You need to remove it from create/edit screen and try creating a task. Try removing it and create a new task.

To turn the new issue view on or off in Jira Software and Jira Core for now, head to Your profile and settings ( ) > Personal settings and toggle the switch for the New Jira issue view.

There is an open feature request for 'Bulk edit resolution' in JIRA applications: JRA-7302 - Getting issue details... STATUS . This article illustrates steps on creating a transition and then bulk-editing your issues with this transition to resolve tickets.