Extend Watermark Notification For Free

Watermarks are always generated, but you can configure them to: Create a custom watermark prefix for each instance to prevent accidentally triggering events in the wrong instance. Have custom prefix characters after MSG. Be hidden globally. Be omitted from individual email messages.

Watermark/Record Number If an inbound email is recognized as a reply or forward, ServiceNow attempts to match the incoming email with an existing record by looking for a unique watermark in the subject line or message body. By default, watermarks are inserted as the last line of outbound messages.

Any time there is email sent from SN it attaches watermark to the email footer. If someone replies to it, It will update that ticket where that email came from.

Watermarks. When a watermark is present in a reply email, ServiceNow looks up the record associated with the watermark to find its table. In order for your inbound action to match the email, the record's table must match the Inbound Email Action's target table.

It will be stored under "sys_watermark" table. (System Mailboxes > Administration>Watermarks).

By default, the system generates a watermark label at the bottom of each notification email to allow matching incoming email to existing records. Each watermark includes a random 20-character string that makes it unique.

Navigate to System Notification > Email > Notifications. Select the email notification to update. Click the Advanced View related link. In the What it will contain section, select the Omit watermark check box.

Watermarks can be used to protect confidential information and to indicate the validity of a legal document. You'll also watermarks any paper banknote, where they're used to help prevent counterfeiting.

Asset Protection - Watermarks are used to protect images and visual files from being stolen and used or altered without the owner's permission.

The notification Subject and Message HTML fields can contain static or dynamic text. The Message HTML field can also include server-side scripts. The images show the Advanced view. Content type: Select the content type for the email notification: HTML and plain text, HTML only, Plain text only.