Edit Phone Warranty For Free

If you have an Asurion mobile protection plan, you don't have to worry about a cracked screen, water damage, loss or even theft. Our experts are here to make things right. We'll fix your broken device or send you a replacement as soon as the same day. All you need to do is file a claim, either online or over the phone.

We may replace your product or we may, at our discretion, issue you a gift card or check for the original purchase price of that product, including taxes, as indicated on your sales receipt.

Filing a claim usually takes less than 10 minutes, and our Customer Care team is available to help make the process as easy as possible. Once your claim has been approved, you will receive updates via email.

The vast majority of manufacturers offer a warranty for a few years from the date you purchase your smartphone. If a hardware fault develops within that period, then you have the right to demand a repair, replacement, or refund.

A manufacturer warranty comes free with a new phone, but it will only cover hardware or electrical failures that are due to faults in manufacturing. Beyond that, you're on your own to repair or replace your device if it gets damaged.

You'll also have to send us your old or damaged device within 10-15 days?depending on your contractual agreement?after receiving a replacement so you're not charged additional fees.

What does warranty cover on a phone? Warranties usually cover manufacturing defects and hardware malfunctions but do not cover damage from unforeseen incidents. These costs are covered by Mobile Insurance.

If you've filed your reimbursement claim for your broken device, you might be thinking you're done?but you still need to mail your damaged device back to Asurion, and here's why: You will be charged a non-return fee if you don't send in your damaged device. It's secure?any data left on your phone will be erased.

Devices are covered by the OEM warranty period (typically 12 months). First, check out our easy-to-follow troubleshooting steps that fix most device issues. Contact us: Visit a T-Mobile store that offers device repairs.

Be honest and return the damaged phone to Asurion, or they will charge you a couple hundred dollars as a penalty. HOWEVER, if you owe $1400 to AT&T they can blacklist your new replacement phone if you default on your bill.