Cut Required Field Resolution For Free

As the Resolution Field is a Required Field, if it is added to a "Default" Screen, newly created or edited issues will be in a Resolved state as the field would be populated by the Default Resolution Value.

Any issue that has the Resolution field set is treated by Jira applications as "resolved". The Issue Navigator displays Unresolved when no resolution is set for an issue. So adding a resolution named Unresolved/None and setting it in an issue will mean that the issue is seen as resolved.

Add, edit, and delete a resolution Select > Issues. Under ISSUE ATTRIBUTES, select Resolutions. Fill in the form below the existing resolutions. You can edit the name and description at any time.

Solution Go to the project settings > Workflow; Edit the desired workflow; Find the transition that will reopen the issue and click on it; Navigate to the pop-up and click on Post Functions, then click Add post Function; Add the Clear Field Value event as a post function; Select the Resolution field and click add;

Clear Resolution When Re-Opening an Issue Locate your Workflow: > Issues > Workflows. Click Edit under Actions for your workflow. Select your "Re-Open" transition, and Click POST Functions. Click 'Add POST Function > Select Update Issue Field. Select Resolution for Issue Field and the NONE Field Value.

How to Change an Issue's Resolution in Jira | Atlassian Jira - YouTube YouTube Start of suggested clip End of suggested clip And cannot reproduce. These are again out of the box. And i didn't make any modifications. So if youMoreAnd cannot reproduce. These are again out of the box. And i didn't make any modifications. So if you wanted to do something like cancelled. You can type in canceled. Here. And click add.

Welcome to Atlassian Community! The resolution field is a special one, and you can only edit it if you add it to a screen, change it as part of a post function, or set it using an automation.

To make a field mandatory when used through Jira's user interface, click the Required link associated with that field. The text Required appears next to the field's name. Hidden fields cannot be set as required. To make a field optional, click the Optional link associated with that field.

Resolution Field It has an initial value of 'Unresolved', which means the field is NULL in the database. It is ALWAYS required when it appears on the screen. ONLY display it on the screen during a transition to the status where you want it set. Once it is set the issue ID will appear with as strikethrough.

The resolution is changed in the post-function. If it needs to be unresolved, the next transition needs to have the post-function "Update Issue Field", select "Resolution", then select what you want that resolution to be.