Assemble Required Field Resolution For Free

You need to go to your board settings > card layout > days in the column. Alternatively, you can add a new custom field 'Time to resolution' that you fill in automatically when you resolve an issue. You can compute the days from creation till resolved with smart values {{now. diff(issue.

To get to the resolution ID's, I performed the following steps: To get the Resolution IDs, go to Jira Settings / Admin > Issues > Resolutions, press Edit next to a resolution and the ID is the numeric code after "? id=" in the title.

Solution Go to the project settings > Workflow; Edit the desired workflow; Find the transition that will reopen the issue and click on it; Navigate to the pop-up and click on Post Functions, then click Add post Function; Add the Clear Field Value event as a post function; Select the Resolution field and click add;

The "Resolution" field is an important feature in Jira. It specifies the reason an issue is closed and removes the need of having multiple statuses with the purpose of stating why the issue is closed, thus capturing important data for your team while reducing the time you have to manage your workflow.

Resolution Set Using a POST Function Locate your Workflow: > Issues > Workflows. Click Edit under Actions for your workflow. Select your "Done" transition, and Click POST Functions. Click 'Add POST Function > Select 'Update Issue Field' Select Resolution for Issue Field and the appropriate Field Value.

This work around worked for me. Remove the Resolution field from all views but the Closed screen. Remove the default value for the Resolution field. Set a Validator up so that the Resolution field must be changed when transitioning to Closed.

The resolved date is automatically updated in Jira issues when you set a resolution for it, and a resolution must be set only when the issue is transitioned to the last status of the workflow ("Done", "Closed", etc.).

Adding a custom field directly to an issue Open an issue. Select Admin > Add field. In the dropdown, select the field you want to see in the issue view. Select Edit field to set a value for the field immediately. Select Submit.

To make a field mandatory when used through Jira's user interface, click the Required link associated with that field. The text Required appears next to the field's name. Hidden fields cannot be set as required. To make a field optional, click the Optional link associated with that field.

That said, sometimes we can improve a service by asking users more questions. We can use their answers (when provided) to improve their experience. A simple way to show optional fields is to put '(optional)' within the question's label. But this is not necessarily the best experience for users.