Get Downtime Form

During downtime operation, a hand review of all paper reports from the laboratory is conducted to identify critical results, which require immediate action. After critical results are directly reported to the physician, all remaining reports are batched for reporting by fax or hand delivery to the physician.

During downtime operation, a hand review of all paper reports from the laboratory is conducted to identify critical results, which require immediate action. After critical results are directly reported to the physician, all remaining reports are batched for reporting by fax or hand delivery to the physician.

Planned downtime allows for scheduled repairs, upgrades and patches as necessary. This type of downtime requires preplanning with end-users to accommodate schedules and set expectations. The planning, coordinated with clinical staff, often has to take place weeks or months ahead of time.

EMR Downtime is any extended period of time that the system is unavailable for use. This could be due to any number of reasons such as power failure or internet outage.

Downtime Form for Testing. Use this form if the MayoACCESS or the MayoLINK test ordering application is not available. This form is specifically designed as a backup for the online test ordering applications to ensure timely and accurate processing of your order, specimens, and results.

All system users should have regular training on downtime procedures. The first session should occur when the system is being installed. New employees should be trained on downtime procedures as part of their system training. All users should receive refresher training on a regular basis.