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ATUS Service Form Please fill out form completely and return with your repair RETURN SHIPPING NAME AND ADDRESS: - - Please Note: ATUS will not ship product to P.O. Boxes - - Return Shipping Name:.

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How to fill out the Atus Service Form online

Filling out the Atus Service Form online can streamline the repair process for your product. This guide provides step-by-step instructions to help you complete the form accurately and efficiently.

Follow the steps to complete the Atus Service Form online

  1. Press the ‘Get Form’ button to access the Atus Service Form and open it in your online editor.
  2. Begin by filling out the return shipping name and address. Ensure you provide a deliverable address that is not a P.O. Box.
  3. Provide the contact person’s name and include both daytime and other telephone numbers.
  4. If applicable, fill in the fax number and email address for further communication.
  5. As an Atus dealer, enter your account and reference numbers, if you have them.
  6. In the product information section, enter your product model number and serial number, if available.
  7. Indicate whether the product is under warranty by selecting 'Yes' or 'No.' If 'Yes,' attach proof of purchase to validate the warranty.
  8. Provide a detailed description of the problem you are experiencing, including any special instructions.
  9. If relevant, list the U.S. Postal ZIP Codes where wireless products are used.
  10. For non-warranty repairs, select your payment method and fill in the required payment information, including the card number and expiration date.
  11. If your billing address differs from your return shipping address, ensure to complete that section as well.
  12. Review all information for accuracy before saving changes, and then download, print, or share the completed form as needed.

Complete your Atus Service Form online today to ensure a smooth repair process.

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Contact support

The dealer/retailer can process your warranty claim at your point of purchase. Alternatively, you can contact Technical Audio Group via email or phone for further instructions. Proof of purchase from an authorised dealer MUST be supplied to claim warranty.

Who to contact for warranty support. As your first action, you should always contact and return products to your local Audio-Technica authorised dealer or distributor where the product was purchased, who will exercise the warranty terms.

Select Audio-Technica brand products purchased in the U.S.A. from an authorized Audio-Technica (A.T.U.S.) dealer are warranted for two years from date of purchase by A.T.U.S. to be free of defects in materials and workmanship.

Request Return Authorization on an order or item you have received. We allow you to return almost any product for any reason. When returning a product, you can request an identical replacement item, exchange the product for another product, or request a refund.

OUR RETURN POLICY Audio-Technica products purchased from our online store can be returned for refund. To be eligible for return, items must be unused and supplied with original packaging intact and returned within 14 days of the shipping date. Note shipping and handling charges are non-refundable.

Request Return Authorization on an order or item you have received. We allow you to return almost any product for any reason. When returning a product, you can request an identical replacement item, exchange the product for another product, or request a refund.

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