Get Eu Complaint Form 2020-2025

This guide provides clear and comprehensive instructions on how to complete the Eu Complaint Form online. This form is designed for users to lodge complaints regarding airline incidents related to denied boarding, cancellations, or delays, ensuring that your grievance is communicated effectively.

Follow the steps to complete the Eu Complaint Form online.

1. Click ‘Get Form’ button to obtain the form and open it for editing. This will allow you to start filling out the necessary details for your complaint.
2. Begin by entering your information in the section labeled 'Complaint submitted by'. Fill in your surname, address, city, postcode, and email address.
3. Next, in the 'Complaint against' section, include the airline's name, your booking reference (PNR), airport of departure, connecting points (if applicable), date of flight, scheduled times, and the airports where the incident occurred.
4. Provide details of the flight, including the flight number, actual departure and arrival times, and airport of arrival.
5. Indicate the type of complaint or incident by ticking the appropriate box, selecting from options such as denied boarding, delay, flight cancellation, or downgrading.
6. Answer whether the airline provided you with information on air passenger rights and if you received assistance, marking yes or no for each option provided.
7. If you were rerouted or refunded, please specify the details in the corresponding sections by checking the applicable boxes and providing relevant information.
8. For flight cancellations and denied boarding incidents, provide additional context regarding the timing of notification and circumstances surrounding the incident.
9. If you have previously lodged a complaint with any entity, please indicate this in the designated section.
10. State the redress you are seeking as a passenger and include any additional explanations or remarks that are necessary.
11. Compile a list of supporting documents, such as copies of tickets, receipts of expenses, and any communication from the airline or consumer body.
12. Finally, sign the form and send it to the airline or the relevant enforcement body. Consider sending it by registered mail and keep a copy for your records.

Complete the Eu Complaint Form online to ensure your rights are upheld and to seek the compensation you deserve.