Get 2006/07 Reporting Consumers' Satisfaction Mental Health ... - Ewashtenaw

Filling out the 2006/07 Reporting Consumers' Satisfaction Mental Health survey is a crucial task that helps providers improve services based on user feedback. This guide offers clear and systematic instructions to assist users in completing the form accurately and efficiently.

Follow the steps to complete the satisfaction survey with ease.

1. Press the ‘Get Form’ button to access the survey document and open it in your chosen editing software.
2. Begin by inserting the name of the provider at the top of the form in the designated space. You may also include the provider's logo if desired.
3. Select the appropriate Consumer Survey based on the type of service provided, ensuring you understand the categories such as Licensed Settings, Supported Employment, or Community Living Supports.
4. Distribute the survey to all consumers during the second quarter (January, February, or March) via mail or hand delivery. Ensure that if a consumer cannot fill the survey, it is sent to their guardian or family member for completion.
5. Track the number of surveys sent and returned categorized by contract type and each licensed setting to maintain accurate records.
6. Ensure the completed surveys are returned in a sealed envelope addressed to designated neutral staff, not direct care staff.
7. If assistance is required by a consumer, ensure that it is provided by a guardian, family member, or appropriate staff, avoiding direct assistance from those who work with the consumer.
8. Submit all collected data by April 30th, and enter it into the Encompass system, ensuring aggregate scores are calculated for each question.
9. Address any survey questions with scores below 90% by providing an analysis and improvement plans as required.
10. Finally, compile a summary of additional comments provided by consumers regarding their experiences for comprehensive feedback.

Complete the satisfaction survey online to help improve mental health services for all users.