Get Student and Parent Signature Page (Step 7 on FAFSA) 2016-2023

If you're having trouble resetting your password, finding your username, or unlocking your account, you can contact us at I-800-4FED-AID (1-800-433-3243) for assistance. You may need to verify your identity with us to get a new email associated with your account.

A parent can get in by entering your (the student's) identifiers on the “Log In” screen and never needs to use your account username and password. When everyone is finished with their parts of the FAFSA® form, be sure to select “Submit My FAFSA® Now” at the bottom of the “Signature Status” page.

If you get an error in the “Sign and Submit” section saying your information doesn't match, there might be a minor typo on the student or the parent personal information page. These pages ask for your or your parent's name, Social Security number, and date of birth.

Note: This error often occurs when you put the student's FSA ID in a parent field or vice versa. That's the first thing you should check. If you checked, the information matches, and you're still getting an error, contact the Federal Student Aid Information Center at 1-800-433-3243 for assistance.

If your FSA ID is lost or stolen, log in to reset your FSA ID (account username and password). Change your password, update your challenge questions, and disable your account if you are not actively using it. Contact Federal Student Aid at 1-800-433-3243 if there is concern of FSA ID misuse.

If you're getting this error, it means that either the name, DOB, or SSN from your FSA ID and FAFSA form don't match. If you checked and they do match and you're still getting an error, the owner of the FSA ID can call the Federal Student Aid Information Center for FSA ID assistance at 1-800-4-FED-AID (1-800-433-3243).