Follow the steps to complete your application with ease.

1. Click the ‘Get Form’ button to retrieve the application form and open it for editing.
2. Fill out the customer contact details section. Provide your surname, first name, address, city, province, primary phone number, postal code, and if applicable, your TELUS mobile phone number.
3. Ensure that all information is accurate to avoid any processing delays.
4. Indicate any applicable exemptions or discounts. Check the appropriate box for Directory Assistance Exemption based on your specific disability: motion, visual, or hearing/speech.
5. This information helps TELUS to tailor their services to your needs.
6. Choose your preferred format for receiving your TELUS bill by checking one box only. Available options include Braille (Grade 1), Braille (Grade 2), large print, e-text, or audio disk.
7. Remember that TELUS will provide your bills in the selected format within two months of receiving your completed application.
8. Read and complete the Consent and Waiver section. By signing, you consent to TELUS sharing your billing information with third-party service providers for generating your bill in an alternate format.
9. Make sure to include your signature and the date of signing.
10. The application must also include verification from a medical practitioner or an authorized official. This section requires the official’s surname, first name, title/position, the name of the organization, phone number, address, city, province, and postal code.
11. The medical practitioner or official must also sign and date the application, confirming the accuracy of the information provided.
12. Once completed, save your changes. You can then download, print, or share the application form as needed.

Complete your Canada TELUS Special Needs Application online to ensure you receive the services suited to your needs.