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Get Kbc Group Customer Feedback/complaint Form 2015-2026

Th us. Please let us know how well we have done or how we can improve further. Comments/ Suggestions: Signature of person completing this form.

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How to fill out the KBC Group Customer Feedback/Complaint Form online

Providing feedback or filing a complaint is an important aspect of customer service. The KBC Group Customer Feedback/Complaint Form is designed to make it easy for you to share your experiences and suggestions.

Follow the steps to fill out the KBC Group Customer Feedback/Complaint Form.

  1. Press the ‘Get Form’ button to access the form and open it in your chosen document editor.
  2. Begin by entering your full name in the designated field to identify yourself clearly.
  3. Provide your NRIC or passport number in the corresponding section. This information helps us validate your identity.
  4. Fill in your contact number so we can reach you if necessary. Ensure that this information is accurate.
  5. Enter your email address in the allotted field, which will be used for further communication regarding your feedback or complaint.
  6. Complete the postal address section for our records. This helps in sending any necessary correspondence.
  7. Indicate the date of filling out the form. This helps us keep track of your submission.
  8. In the feedback or complaint information section, enter the name of the person taking your feedback or complaint.
  9. Use the comments/suggestions field to detail your feedback or complaint, outlining your experience or recommendations.
  10. Sign the form using your name to confirm that the information provided is accurate to the best of your knowledge.
  11. Once you have completed all fields, you can save your changes, download, print, or share the form as needed.

Take a moment to complete the KBC Group Customer Feedback/Complaint Form online and help us improve our services.

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Bank without needing your bank card With our KBC Mobile app, you can use your smartphone to withdraw or transfer money by simply scanning a QR code.

As of late 2020, it was the 15th largest bank in Europe by market capitalisation and a major financial player in Central and Eastern Europe, employing some 41,000 staff (of which more than half in Central and Eastern Europe) and serving 12 million customers worldwide (some 7 to 8 million in Central and Eastern Europe).

How to contact us. Please contact General Services for all queries on 01 961 9800 Monday – Friday 9.00 am – 5.00 pm.

Contact for notifications: KBC Group NV, Investor Relations – IRO, Havenlaan 2, BE-1080 Brussels. Email to notifications@kbc.com.

How do I set up, change or cancel a direct debit? Direct debits are managed by the creditor. That means you can't set up, change or cancel direct debits via your bank. To do these things, you must contact the creditor directly.

If you would like to make a complaint about an action or omission by KBC Bank Ireland (now Exicon), KBC Bank NV Dublin Branch (“KBC Dublin Branch”) (in particular, any action or omission occurring prior to the transfer of your account) or a KBC Bank Ireland (now Exicon) Current Account or Investment Fund, you can ...

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