Get Service Returns Form

Filling out the Service Returns Form online is essential for ensuring that your item is properly processed for service or repair. This guide will take you through each component of the form, providing you with step-by-step instructions to make the process as smooth as possible.

Follow the steps to complete the form accurately.

1. Click the ‘Get Form’ button to access the form. This will open the document in your preferred editor for you to begin filling it out.
2. Provide your personal information in the 'Customer' section. Fill in your full name, address, phone number, fax number (if applicable), contact name, and mobile number to ensure all communication is seamless.
3. In the 'Original Supplier' field, enter the name of the individual or company from whom you purchased the item. This helps in tracking the product’s history.
4. Complete the 'Product' section by specifying the name or type of product that requires service. Follow this with the 'Serial Number' and 'Manufacturing Date' to assist with identification and warranty claims.
5. Indicate whether you would like a cost estimate or repair by checking the appropriate box. Be aware of the minimum charge for estimates and any pre-payment requirements.
6. Answer the next series of questions regarding the item’s condition, operation history, and any previous repairs. Provide accurate responses to assist the technicians.
7. Describe the fault in detail in the designated area. Include how to replicate the issue to give the repair team a clear understanding of the problem.
8. List any items attached or included with the faulty unit. This could be essential for the repair process.
9. Specify any special instructions if there are particular considerations regarding the service or repair.
10. Finally, choose whether you would like the repaired item returned to you with carriage costs charged or held for collection. Make sure to delete the option you do not prefer.
11. Once all sections are filled out, review your information for accuracy. When satisfied, you can save any changes, download, print, or share the completed form as needed.

Complete your documents online now for a seamless service return process.