Get Information Update Form (pdf 28kb)

This guide provides a clear and supportive approach to completing the Information Update Form online. By following these steps, users can ensure all necessary information is accurately submitted for updating their records.

Follow the steps to complete the form effectively.

1. Click ‘Get Form’ button to access the Information Update Form and open it in your preferred PDF viewer.
2. Fill in the Customer Name and Contact Person fields at the top of the form, ensuring to include both the English and, if applicable, Chinese versions.
3. Enter the Account Number, Telephone Number (Office/Mobile), Fax Number, and Email in the designated fields.
4. In section <A>, check the appropriate box for the type of services you utilize, choosing from options such as Broadband, Leased Line, or any other specified services.
5. Proceed to section <B>, where you will fill in your Customer ID, Registration Address, Installation Address (if different), and Billing Address (if applicable). Be sure to specify the Nature of Business as Residential, Commercial, or Corporate.
6. Complete the contact information for the Prime Contact, including title, email, phone, mobile/pager, and fax numbers.
7. Continue with the Billing Contact and Technical Contact sections, providing similar required information as the Prime Contact.
8. In section <C>, specify the Email Address for invoicing purposes, ensuring only one email address is provided.
9. Indicate the Effective Date and provide a Customer Authorized Signature with Company Chop in the designated space.
10. Finally, save your changes, and download, print, or share the completed form as necessary. Remember to send the form by email or fax as specified.

Complete your Information Update Form online today to keep your records current.