Get Health Center Self-Report Tool for BPHC Program Expectations 2012-2024

Patient satisfaction surveys capture self-reported patient assessments of multiple touchpoints during their medical care experience. Depending on what aspect of patient satisfaction is being measured, examples may include responsiveness of staff, clinician communication, technical skill, and hospital environment.

Your survey questions, then, should cover each of the three areas: quality issues (i.e., is the patient satisfied with his or her medical care?), access issues (i.e., is it easy to make an appointment or get a referral?), and interpersonal issues (i.e., are the physicians and staff caring and compassionate?).

What is a Medically Underserved Area/Population (MUA/P)? MUAs and MUPs identify geographic areas and populations with a lack of access to primary care services. These designations help establish health maintenance organizations or community health centers.

The PCO provides technical assistance to clinics and other primary care providers seeking recognition as a federally designated Health Professional Shortage Area (HPSA) or Medically Underserved Area/Medically Underserved Population (MUA/MUP).

What is an FQHC Look-Alike and what benefits does one receive? A Look-Alike is an organization that meets all of the eligibility requirements of an FQHC that receives a PHS Section 330 grant, but does not receive grant funding.

What services are provided at community health centers? Primary care. Family planning. Preventative care services. Behavioral healthcare. Laboratory testing. Dental care. Women's care. Internal medicine.

They provide affordable, accessible, and high-quality primary health care to underserved communities at nearly 15,000 sites.

Medicare-certified rural health clinics (RHC) are located in a rural areas designated as a shortage area, is not a rehabilitation agency or a facility primarily for the care or treatment of mental diseases. Federally qualified health centers (FQHC) are located in both rural/urban areas designated as a shortage area.

The Compliance Resolution Opportunity (CRO) is HRSA's process to support the timely resolution of areas of non-compliance cited during a site visit. The CRO provides health centers with an opportunity to address non-compliance findings before the health center's receipt of the final site visit report.

A Federally Qualified Health Center (FQHC), more commonly known as a Community Health Center (CHC), is a primary care center that is community-based and patient directed. By mission and design, CHCs exist to serve those who have limited access to healthcare, although all are welcome.

Consider the following 5 questions to use in your patient satisfaction survey: How were your interactions with the doctor and office staff? ... How was the wait time? ... Did you get enough time with the doctor? ... How easy was it to schedule an appointment? ... What else do you want us to know?

Patient satisfaction surveys are an important way to measure how your patients feel about their experience with your practice. Satisfied patients are more likely to recommend your practice to others, and they are also less likely to file complaints.

Patient satisfaction surveys capture self-reported patient assessments of multiple touchpoints during their medical care experience. Depending on what aspect of patient satisfaction is being measured, examples may include responsiveness of staff, clinician communication, technical skill, and hospital environment.

Your survey questions, then, should cover each of the three areas: quality issues (i.e., is the patient satisfied with his or her medical care?), access issues (i.e., is it easy to make an appointment or get a referral?), and interpersonal issues (i.e., are the physicians and staff caring and compassionate?).

What is a Medically Underserved Area/Population (MUA/P)? MUAs and MUPs identify geographic areas and populations with a lack of access to primary care services. These designations help establish health maintenance organizations or community health centers.

The PCO provides technical assistance to clinics and other primary care providers seeking recognition as a federally designated Health Professional Shortage Area (HPSA) or Medically Underserved Area/Medically Underserved Population (MUA/MUP).

What is an FQHC Look-Alike and what benefits does one receive? A Look-Alike is an organization that meets all of the eligibility requirements of an FQHC that receives a PHS Section 330 grant, but does not receive grant funding.

What services are provided at community health centers? Primary care. Family planning. Preventative care services. Behavioral healthcare. Laboratory testing. Dental care. Women's care. Internal medicine.

They provide affordable, accessible, and high-quality primary health care to underserved communities at nearly 15,000 sites.

Medicare-certified rural health clinics (RHC) are located in a rural areas designated as a shortage area, is not a rehabilitation agency or a facility primarily for the care or treatment of mental diseases. Federally qualified health centers (FQHC) are located in both rural/urban areas designated as a shortage area.

The Compliance Resolution Opportunity (CRO) is HRSA's process to support the timely resolution of areas of non-compliance cited during a site visit. The CRO provides health centers with an opportunity to address non-compliance findings before the health center's receipt of the final site visit report.

A Federally Qualified Health Center (FQHC), more commonly known as a Community Health Center (CHC), is a primary care center that is community-based and patient directed. By mission and design, CHCs exist to serve those who have limited access to healthcare, although all are welcome.

Patient satisfaction surveys capture self-reported patient assessments of multiple touchpoints during their medical care experience. Depending on what aspect of patient satisfaction is being measured, examples may include responsiveness of staff, clinician communication, technical skill, and hospital environment.

Consider the following 5 questions to use in your patient satisfaction survey: How were your interactions with the doctor and office staff? ... How was the wait time? ... Did you get enough time with the doctor? ... How easy was it to schedule an appointment? ... What else do you want us to know?

Your survey questions, then, should cover each of the three areas: quality issues (i.e., is the patient satisfied with his or her medical care?), access issues (i.e., is it easy to make an appointment or get a referral?), and interpersonal issues (i.e., are the physicians and staff caring and compassionate?).

Patient satisfaction surveys are an important way to measure how your patients feel about their experience with your practice. Satisfied patients are more likely to recommend your practice to others, and they are also less likely to file complaints.

What is a Medically Underserved Area/Population (MUA/P)? MUAs and MUPs identify geographic areas and populations with a lack of access to primary care services. These designations help establish health maintenance organizations or community health centers.

The PCO provides technical assistance to clinics and other primary care providers seeking recognition as a federally designated Health Professional Shortage Area (HPSA) or Medically Underserved Area/Medically Underserved Population (MUA/MUP).

What is an FQHC Look-Alike and what benefits does one receive? A Look-Alike is an organization that meets all of the eligibility requirements of an FQHC that receives a PHS Section 330 grant, but does not receive grant funding.

What services are provided at community health centers? Primary care. Family planning. Preventative care services. Behavioral healthcare. Laboratory testing. Dental care. Women's care. Internal medicine.

They provide affordable, accessible, and high-quality primary health care to underserved communities at nearly 15,000 sites.

Medicare-certified rural health clinics (RHC) are located in a rural areas designated as a shortage area, is not a rehabilitation agency or a facility primarily for the care or treatment of mental diseases. Federally qualified health centers (FQHC) are located in both rural/urban areas designated as a shortage area.

The Compliance Resolution Opportunity (CRO) is HRSA's process to support the timely resolution of areas of non-compliance cited during a site visit. The CRO provides health centers with an opportunity to address non-compliance findings before the health center's receipt of the final site visit report.

A Federally Qualified Health Center (FQHC), more commonly known as a Community Health Center (CHC), is a primary care center that is community-based and patient directed. By mission and design, CHCs exist to serve those who have limited access to healthcare, although all are welcome.

Consider the following 5 questions to use in your patient satisfaction survey: How were your interactions with the doctor and office staff? ... How was the wait time? ... Did you get enough time with the doctor? ... How easy was it to schedule an appointment? ... What else do you want us to know?

Patient satisfaction surveys are an important way to measure how your patients feel about their experience with your practice. Satisfied patients are more likely to recommend your practice to others, and they are also less likely to file complaints.