Rgent requests (required within 24 hours), call Aetna Better Health of Ohio at 1-855-364-0974. For Inpatient Acute Physical Health and Behavioral Health Requests for ACT (H0040), IHBT (H2015), and SUD Residential Treatment (H2034, H2036) please use fax 1-855-734-9393. For all other Physical Health and Behavioral Health Service authorization requests please use fax 1-855-734-9389. MEMBER INFORMATION Name: ID Number Da.

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How to fill out the OH Aetna Better Health Prior Authorization Form online

Completing the OH Aetna Better Health Prior Authorization Form online is a straightforward process that ensures your requests for healthcare services are handled efficiently. This guide provides a step-by-step walkthrough of each section and field of the form to assist you in filling it out accurately.

Follow the steps to successfully complete the form.

  1. Press the ‘Get Form’ button to access the form and open it in the appropriate editor.
  2. In the 'Date of Request' field, enter the current date to document when the authorization is being requested.
  3. Fill in the 'Member Information' section with the member’s name, ID number, date of birth, and physician name. Additionally, note if the member has other insurance coverage, indicating it in the provided space.
  4. Indicate the member's gender by circling either 'F' for female or 'M' for male.
  5. Complete the 'Requesting Physician or Provider Information' section by adding the referring provider's name, facility name, addresses, telephone numbers, fax numbers, specialty, and National Provider Identification (NPI) numbers for both the referring and requesting providers.
  6. In the 'Referral / Authorization Information' section, provide the problem or diagnosis using the appropriate ICD-10 code(s) in the designated space.
  7. Detail the procedure or test being requested by entering the necessary CPT code(s). Include the date of the appointment or service and the number of visits required.
  8. Select whether the type of procedure is inpatient, outpatient, or in-office by circling the appropriate option.
  9. Provide any additional clinical information required, including clinical notes or lab and X-ray reports. If more space is needed, you can attach additional pages.
  10. Once all sections are complete and accurate, you can save changes, download the form, print it, or share it as needed.

Complete your Aetna Better Health prior authorization form online today for a seamless submission experience.

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Is Aetna available in Ohio?

Learn about the benefits and services available to you as an Aetna Better Health of Ohio member.

Call Member Services/Provider Services at 1-855-364-0974 (TTY: 711), 24 hours a day, seven days a week (and during all holidays). The call is free.

Family Size Monthly Income* 1 $1,883 2 $2,555 3 $3,228 4 $3,900 5 $4,573 6 $5,245 7 $5,918 8 $6,590 9 $7,263 10 $7,935 Families with monthly incomes higher than the amount in the first column, but lower than the amount in the second column MUST apply if they do not have private health insurance.

Because Aetna Better Health of Ohio manages both Medicare and Medicaid coverage, our members only have to work with us. We take care of it all, including dental, vision and mental health benefits, and more. It also simplifies your office processes.

Aetna Better Health of Virginia is part of Aetna® and the CVS Health® family, one of our country's leading health care organizations. We've been serving people who use Medicaid services for over 30 years — from kids, adults and seniors to people with disabilities or other serious health issues.

Aetna Better Health of Ohio, a MyCare Ohio plan (Medicare-Medicaid Plan), is a health plan that contracts with Medicare and Ohio Medicaid to provide benefits of both programs to enrollees. If you have questions, please call Aetna Better Health of Ohio at 1-855-364-0974 (TTY: 711), 24 hours a day, 7 days a week.

How do I file a claim? You must file claims within 365 days from the date of service. For inpatient claims, the date of service refers to the member's discharge date.

You can send a secure fax to us at 833-928-1259. For appeals: Tell us your name, ID number, the date of your Notice of Action letter, information about your case and why you're asking for the appeal.

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