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Case, consider filing an informal complaint. Required Step Read and Complete this form Watch for important correspondence from the Public Utility Commission (PUC) Choose options for how to file your formal complaint and how to be contacted Please legibly complete this form in ink. 1. CUSTOMER (COMPLAINANT) INFORMATION Provide your contact information and utility account number. It is your responsibility to update the PUC with any changes to your address and to where you want documents sent.

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Call: 1-888-782-8477. Austin: 512-936-7120. TTY: 1-800-735-2988. Email: consumer@puc.texas.gov.

If you have questions or concerns about a private electricity provider, you can contact the Public Utility Commission (PUC). The PUC oversees electric companies and may be able to assist you. If you have a billing dispute, you can also file a consumer complaint with our office.

If you have a billing dispute that the co-op does not resolve, you can file a consumer complaint with our office. If you have questions or concerns about a private electricity provider, you can contact the Public Utility Commission (PUC). The PUC oversees electric companies and may be able to assist you.

Bribery, Honoraria, Perjury, Abuse of Official Capacity, Nepotism and other offenses against public administration. Contact the Public Integrity Section of your local district or county attorney's office, local law enforcement, or the Texas Rangers Public Integrity Unit at rangers@dps.texas.gov.

The Public Utility Commission of Texas regulates the state's electric, telecommunication, and water and sewer utilities, implements respective legislation, and provides consumer assistance in resolving complaints.

The formal complaint process involves a legal proceeding where you and the utility must present facts on issues raised in your complaint to a PUC administrative law judge. The process can take six months or more until a complaint is adjudicated.

describe your problem and the outcome you want. include key dates, such as when you purchased the goods or services and when the problem occurred. identify what action you've already taken to fix the problem and what you will do if you and the seller cannot resolve the problem. ask for a response within a reasonable ...

The PUCT is led by five full-time Commissioners who are appointed by the Governor and confirmed by the Texas Senate for six-year terms. The Governor designates one commissioner to serve as Chairman. The commissioners select an executive director to manage the agency's staff and daily operations.

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© Copyright 1997-2025
airSlate Legal Forms, Inc.
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Form Packages
Adoption
Bankruptcy
Contractors
Divorce
Home Sales
Employment
Identity Theft
Incorporation
Landlord Tenant
Living Trust
Name Change
Personal Planning
Small Business
Wills & Estates
Packages A-Z
Form Categories
Affidavits
Bankruptcy
Bill of Sale
Corporate - LLC
Divorce
Employment
Identity Theft
Internet Technology
Landlord Tenant
Living Wills
Name Change
Power of Attorney
Real Estate
Small Estates
Wills
All Forms
Forms A-Z
Form Library
Customer Service
Terms of Service
DMCA Policy
About Us
Blog
Affiliates
Contact Us
Privacy Notice
Delete My Account
Site Map
All Forms
Search all Forms
Industries
Forms in Spanish
Localized Forms
Legal Guides
Real Estate Handbook
All Guides
Prepared for You
Notarize
Incorporation services
Our Customers
For Consumers
For Small Business
For Attorneys
Our Sites
US Legal Forms
USLegal
FormsPass
pdfFiller
signNow
airSlate workflows
DocHub
Instapage
Social Media
Call us now toll free:
1-877-389-0141
As seen in:
  • USA Today logo picture
  • CBC News logo picture
  • LA Times logo picture
  • The Washington Post logo picture
  • AP logo picture
  • Forbes logo picture
© Copyright 1997-2025
airSlate Legal Forms, Inc.
3720 Flowood Dr, Flowood, Mississippi 39232