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Case, consider filing an informal complaint. Required Step Read and Complete this form Watch for important correspondence from the Public Utility Commission (PUC) Choose options for how to file your formal complaint and how to be contacted Please legibly complete this form in ink. 1. CUSTOMER (COMPLAINANT) INFORMATION Provide your contact information and utility account number. It is your responsibility to update the PUC with any changes to your address and to where you want documents sent.

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How to fill out the Official Complaint Form Final PucPDF online

This guide provides detailed instructions on how to effectively complete the Official Complaint Form Final PucPDF online. By following these steps, you can ensure that your complaint is filed correctly and efficiently.

Follow the steps to complete your complaint form online.

  1. Click the ‘Get Form’ button to access the Official Complaint Form Final PucPDF and open it for editing.
  2. In the Customer (Complainant) Information section, enter your name, address, contact number(s), and email address. Ensure all details are accurate and current.
  3. Provide the name of the utility or company you are filing a complaint against. This information can typically be found on your utility bill.
  4. Select the type of utility service by checking the corresponding box that applies to your situation. You should choose only one option.
  5. In the Reason for Complaint section, mark all applicable boxes that describe your issue, and provide specific details about your complaint, including any relevant dates or amounts.
  6. Describe how you would like your complaint to be resolved in the Requested Relief section. Be clear about what actions you want the PUC to take.
  7. If applicable, indicate whether you have a Protection From Abuse (PFA) order currently in effect. If yes, attach a copy of the order to your form.
  8. Answer the questions about prior utility contact, indicating whether this complaint is an appeal from a previous PUC decision, and provide any details requested.
  9. Choose an option for filing your complaint. You can opt to eFile or mail the completed form to the Secretary of the Pennsylvania Public Utility Commission.
  10. Select a method for receiving documents related to your complaint. You may choose eFiling, First Class Mail, or Email.
  11. If you are represented by a lawyer, include their contact information in the Legal Representation section. If not, you may proceed without legal representation.
  12. Finally, sign and date the verification section of the form. Your signature must be original if you are submitting by mail.

Complete your Official Complaint Form online today to ensure your concerns are addressed promptly.

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Call: 1-888-782-8477. Austin: 512-936-7120. TTY: 1-800-735-2988. Email: consumer@puc.texas.gov.

If you have questions or concerns about a private electricity provider, you can contact the Public Utility Commission (PUC). The PUC oversees electric companies and may be able to assist you. If you have a billing dispute, you can also file a consumer complaint with our office.

If you have a billing dispute that the co-op does not resolve, you can file a consumer complaint with our office. If you have questions or concerns about a private electricity provider, you can contact the Public Utility Commission (PUC). The PUC oversees electric companies and may be able to assist you.

Bribery, Honoraria, Perjury, Abuse of Official Capacity, Nepotism and other offenses against public administration. Contact the Public Integrity Section of your local district or county attorney's office, local law enforcement, or the Texas Rangers Public Integrity Unit at rangers@dps.texas.gov.

The Public Utility Commission of Texas regulates the state's electric, telecommunication, and water and sewer utilities, implements respective legislation, and provides consumer assistance in resolving complaints.

The formal complaint process involves a legal proceeding where you and the utility must present facts on issues raised in your complaint to a PUC administrative law judge. The process can take six months or more until a complaint is adjudicated.

describe your problem and the outcome you want. include key dates, such as when you purchased the goods or services and when the problem occurred. identify what action you've already taken to fix the problem and what you will do if you and the seller cannot resolve the problem. ask for a response within a reasonable ...

The PUCT is led by five full-time Commissioners who are appointed by the Governor and confirmed by the Texas Senate for six-year terms. The Governor designates one commissioner to serve as Chairman. The commissioners select an executive director to manage the agency's staff and daily operations.

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