Get Au Telstra Bereavement Support Application Form 2022-2025

Completing the AU Telstra Bereavement Support Application Form can simplify the process of managing a loved one's Telstra services during a difficult time. This guide will provide clear, step-by-step instructions on how to fill out the form online.

Follow the steps to complete the application form with ease.

1. Press the 'Get Form' button to download the application form and open it in a suitable online editor.
2. In Part A, provide your personal details as the representative. Include your name, date of birth, and specify your relationship to the deceased by ticking the appropriate box (e.g., Executor, Next of kin, etc.). Indicate your preferred method of contact for any follow-up.
3. In Part B, list all Telstra services that need to be cancelled or transferred. Make sure to select 'Transfer' or 'Cancel' for each service indicated. If you need copies of any voicemail greetings, specify your preference for how to receive it.
4. Proceed to Part C if you are transferring services. Fill in the new owner's details and their existing Telstra account information, if applicable. Ensure to select the correct billing preferences (email, paper, etc.) and provide additional identification if required.
5. Complete the identification section by providing the necessary primary and secondary ID according to guidelines stated in Tables A and B. If transferring mobile services and you are not an existing customer, prepare to provide 100 points of identification in person.
6. Carefully review your entries and ensure all required fields are complete. Confirm that the information provided is accurate before finalizing your form.
7. Once completed, you can either email a scanned copy of the form to bereavement@support-team.telstra.com, mail it to the specified address, or download it for your records after saving changes.

Complete your AU Telstra Bereavement Support Application Form online today to ensure a smooth transition of services.