Get Case Credit Union Cardholder Dispute Form Name Address City ... - Casecu

The CASE Credit Union Cardholder Dispute Form is essential for users to report discrepancies or unauthorized transactions on their accounts. This guide provides clear, step-by-step instructions to effectively complete the form and ensure your dispute is processed efficiently.

Follow the steps to accurately complete the dispute form.

1. Select the 'Get Form' button to access the Cardholder Dispute Form and open it in the appropriate tool.
2. Begin by providing your personal information in the designated fields, including your name, address, city, state, zip code, and contact numbers.
3. Enter your membership number and the 16-digit card number related to the account in question.
4. Indicate the type of card you are disputing: choose from debit, credit, or ATM by selecting the corresponding checkbox.
5. Check the applicable options to specify the status of your card, noting if it was lost, stolen, or if the dispute is due to unauthorized transactions.
6. Provide a brief explanation of the dispute in the section 'This transaction is being disputed because.'
7. Answer whether this dispute has been reported to law enforcement by selecting 'Yes' or 'No.'
8. Detail any attempts to resolve the issue with the merchant, including the date of cancellation and cancellation number if applicable.
9. Outline the details of all disputed transactions on the next page by filling in the merchant name, transaction date, reference number, amount, posting date, and date of good faith attempt after the transaction posted.
10. In the certification section, review and affirm your statements regarding unauthorized use of your card, ensuring all provided information is accurate.
11. Include the total amount of unauthorized transactions and provide any known information about the unauthorized user, if applicable.
12. Sign and date the form to validate the information provided, and ensure to keep a copy for your records.

Complete your CASE Credit Union Cardholder Dispute Form online today to address your concerns promptly.