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Completing a claim form with FedEx can be a straightforward process if you follow the proper steps. This guide will help you navigate through the initial stage of filing a claim online, ensuring you have all necessary information prepared to facilitate the review of your request.

Follow the steps to successfully complete your claim form.

1. Click ‘Get Form’ button to obtain the form and open it in the editor.
2. Once the form is opened, carefully read through the instructions provided on the document. Gather any necessary documentation, such as a photocopy of the FedEx air waybill or related invoices. Ensure you have the correct corresponding information ready to complete the fields.
3. Fill in the sender or shipper's name, contact details, and address. Make sure each field is accurate to prevent delays. Repeat this for the recipient or consignee.
4. Provide details about the shipment, including the ship date, number of packages, and any tracking numbers. It's important to note any loss details—whether the shipment is completely or partially lost.
5. In the sections dedicated to damage, describe the state of both the outer and inner packaging, as well as any damage to the contents. This information aids in assessing the claim.
6. Indicate the declared value for carriage and customs if applicable, as well as the original purchase value of the merchandise. Adding comprehensive details here can help clarify the total claim amount.
7. Review all entered information for accuracy. Ensure all documentation, including invoices, is attached as required.
8. After ensuring the form is complete, save the changes. You may also have options to download, print, or share the claim form directly from the platform.

Start your claim process now by completing the form online.