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Get Complaint Form - Consumer Assistance Office - Consumermetrowest
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How to fill out the Complaint Form - Consumer Assistance Office - Consumermetrowest online
Filing a complaint can be an important step in resolving a consumer issue. This guide provides a clear and supportive approach to filling out the Complaint Form for the Consumer Assistance Office - Consumermetrowest online, ensuring you complete it accurately and effectively.
Follow the steps to fill out the complaint form online.
- Press the ‘Get Form’ button to acquire the Complaint Form. Open it in a suitable editor to begin filling out your details.
- Provide your contact information in the provided fields, including your name, address, city, state, zip code, home phone, daytime phone, and email.
- Indicate whether you are filing the complaint as a business or as an individual by selecting the appropriate option.
- If you wish, answer the optional questions regarding age (over 60) and military status (Veteran or Active Duty) to assist with service effectiveness.
- Fill in the details of the business you are complaining against, including the business name, address, city, state, zip code, phone number, and type of business.
- Answer the questions regarding your complaint history, such as whether you have complained directly to the business or hired an attorney, and if this matter has been taken to court.
- Provide specifics on your complaint by completing the fields regarding the cost of the product/service, date purchased, amount paid to date, whether a contract was signed, payment method, and purchase method.
- Describe the outcome you seek in the designated field, ensuring clarity and detail.
- Briefly describe your complaint, outlining the problem chronologically. Be sure to mention any bills, contracts, or relevant documents you are enclosing with the form.
- Indicate your willingness for the office to send your complaint to the business and authorize the release of information regarding this complaint.
- Acknowledge the confidentiality notice and sign the form, certifying the accuracy of the information provided, and add the date of submission.
- After completing the form, save your changes, download a copy for your records, print it, or share it as necessary.
Complete your complaint form online today to begin resolving your consumer issue.
Pennsylvania consumers can email us at consumer@paoca.org or call the OCA's toll-free call center at 800-684-6560. Members of OCA staff respond to all customer contacts by providing information or by otherwise helping consumers resolve their complaints and concerns with their utility provider.
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