Get Quality Assurance & Operational Improvement

Quality assurance is a broad process for preventing quality failures. The QA team is involved in all stages of a product's development: production, testing, packaging, and delivery. In contrast, quality control (QC) is a narrower process. QC focuses on detecting mistakes, errors, or missed requirements in a product.

Main objectives are, Ensure that the product or service meets established quality standards and customer requirements. Ensure the product or service is fit for its intended purpose. Ensure the product or service meets or exceeds customer expectations. Quality assurance involves planned and systematic activities.

QA establishes and maintains set requirements for developing or manufacturing reliable products. A quality assurance system is meant to increase customer confidence and a company's credibility, while also improving work processes and efficiency, and it enables a company to better compete with others.

9 steps to improve your QA process Step 1: Define clear objectives. ... Step 2: Establish communication and reporting practices. ... Step 3: Shift left. ... Step 4: Automate where possible. ... Step 5: Develop test planning strategies. ... Step 6: Measure and update success metrics. ... Step 7: Implement knowledge transfers and feedback.

Quality improvement, or QI (also known as continuous quality improvement, quality management), is an. organizational approach to managing and improving the systems that support the work of an orga- nization. It focuses on creating system-level changes so that the organization's work meets or exceeds the needs and.

It involves systematic activities and processes that monitor, evaluate, and improve the quality of deliverables. To cater to the diverse needs of different industries, QA encompasses four distinct types: internal QA, external QA, process QA, and product QA.