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  • Citizens Bank Dispute Form

Get Citizens Bank Dispute Form

Dit Card Member, The following information is critical in order for us to process your credit card inquiry. Please check the appropriate box(es), sign, and return to us, along with a copy of any related documentation as soon as possible: I certify the transaction listed above was neither made by me nor by anyone authorized by me to use my card. I made a transaction with this merchant for $ and the transaction was duplicated. A copy of Sales Slip is attached. I.

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Citizens Zero Liability Policy You should immediately call us at 1-800-922-9999 to report the activity so we can take immediate action to regain control of your account. Mobile app users who suspect fraud on a debit transaction are able to initiate a claim directly through the app.

You should call our Debit Card Fraud team at 888-910-2500.

You must report unauthorized purchases made by others using your card promptly. Provisional credit will be given while we investigate your claim.

If you suspect fraud or need to file a claim for another type of transaction you can call 1-800-922-9999 or the number found on the back of your debit card or monthly statement. Attach any suspicious emails you may receive to a new email and send those to abuse@citizensbank.com.

You can use the report and any other documentation to prove you're a victim of fraud. File a complaint with the Consumer Financial Protection Bureau (CFPB). If the bank won't refund your money, the CFPB will investigate. The CFPB will follow up, and most companies respond within 15 days.

You can check on the status of a submitted debit or ATM card claim (even when you initiated your dispute over the phone) in the mobile app from the hamburger menu by clicking on "Dispute Status."

Cardholder must notify Citizens immediately of any unauthorized use. Transaction at issue must be posted to your account before provisional credit may be issued. For additional information, please visit our Citizens Zero Liability page.

To check whether the payment is still pending because the recipient hasn't yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select “Cancel This Payment.”

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© Copyright 1997-2025
airSlate Legal Forms, Inc.
3720 Flowood Dr, Flowood, Mississippi 39232
Form Packages
Adoption
Bankruptcy
Contractors
Divorce
Home Sales
Employment
Identity Theft
Incorporation
Landlord Tenant
Living Trust
Name Change
Personal Planning
Small Business
Wills & Estates
Packages A-Z
Form Categories
Affidavits
Bankruptcy
Bill of Sale
Corporate - LLC
Divorce
Employment
Identity Theft
Internet Technology
Landlord Tenant
Living Wills
Name Change
Power of Attorney
Real Estate
Small Estates
Wills
All Forms
Forms A-Z
Form Library
Customer Service
Terms of Service
DMCA Policy
About Us
Blog
Affiliates
Contact Us
Privacy Notice
Delete My Account
Site Map
All Forms
Search all Forms
Industries
Forms in Spanish
Localized Forms
Legal Guides
Real Estate Handbook
All Guides
Prepared for You
Notarize
Incorporation services
Our Customers
For Consumers
For Small Business
For Attorneys
Our Sites
US Legal Forms
USLegal
FormsPass
pdfFiller
signNow
airSlate workflows
DocHub
Instapage
Social Media
Call us now toll free:
1-877-389-0141
As seen in:
  • USA Today logo picture
  • CBC News logo picture
  • LA Times logo picture
  • The Washington Post logo picture
  • AP logo picture
  • Forbes logo picture
© Copyright 1997-2025
airSlate Legal Forms, Inc.
3720 Flowood Dr, Flowood, Mississippi 39232