Get Highway Emergency Language Protocols - Dot Ca

Freeway Service Patrol is a free service that improves safety for stranded motorists and reduces traffic congestion during peak hours.

Call us at 1-800-TELL-CHP (1-800-835-5247) for non-emergency purposes, like accident reports, tow questions, CHP office locations, vehicle theft tips, community outreach programs. CHP has personnel that answers the 1-800-TELL-CHP telephone number 24 hours a day, seven days a week.

If the Freeway Service Patrol cannot get the driver's vehicle going, it will be towed at no-cost to a location approved by the California Highway Patrol (CHP). The Freeway Service Patrol will also contact additional assistance.

​​Immediate Non-Emergency If you'd like to talk to someone in regards to a non-emergency situation, please call 1-800-TELL-CHP (1-800-835-5247). Use this number if you have questions, would like to relay some information, or just need information from the CHP.

You can also call 1-800-427-7623 for current highway conditions.

Because of its success, the CHP has designated 1-800-TELL-CHP as the number that shall serve as the point of contact for the public to access the CHP for non-emergency purposes (e.g., accident reports, tow questions, CHP office locations, vehicle theft tips, community outreach programs).