Get Pos-error Resolution Request 2012-2025

This guide provides a clear and supportive overview of how to complete the POS-Error Resolution Request form online. Follow these instructions to ensure your submission is accurate and complete.

Follow the steps to successfully complete your form

1. Select the ‘Get Form’ button to obtain the form and access it in your preferred online editor.
2. Begin by entering the date in the designated field at the top of the form. Ensure it is formatted correctly as MM/DD/YYYY.
3. Fill in the cardholder's name in the specified space below the date. This should be the name of the person associated with the account.
4. Provide the cardholder's address, including street, city, state, and zip code. This information should match the address on file with the bank or service provider.
5. Enter the home phone number, cell phone number, and work phone number in their respective fields to enable effective communication regarding the request.
6. Input your account number and debit card number accurately. Double-check for any errors to avoid processing delays.
7. Indicate whether the transactions in question were fraudulent or non-fraudulent by selecting the appropriate option.
8. If fraudulent transactions are stated, provide the first date you realized your card was missing. There are checkboxes available for actions such as 'lost' or 'stolen'.
9. Answer the questions under the fraudulent transactions section, ensuring you confirm that you did not authorize the transactions listed.
10. For non-fraudulent transactions, briefly describe your attempts to resolve the issue with the merchant in the comments field. Include relevant details such as dates and names.
11. Specify the disputed transaction and provide details on why you are disputing, e.g., merchandise not received, or double charges.
12. Attach any required supporting documentation or proof to strengthen your request, such as receipts or correspondence with the merchant.
13. Sign the form where indicated, confirming your agreement with the information provided. Ensure your signature matches the one on file with your card issuer.
14. Complete any additional fields related to transaction details, including merchant name and transaction posting date.
15. Finally, review all information for accuracy before submitting. Once complete, you may save changes, download the form, print, or share it as needed.

Act now to complete and submit your POS-Error Resolution Request online for swift processing.