Get CA PPC Group Change Request Form 2023-2024

To update your address, you must call both your local county social services office and Blue Shield Promise Medi-Cal Member Services. Los Angeles County Department of Public Social Services: (800) 605-2556 [TTY: (800) 660-4026], 7:30 a.m. to 5:30 p.m., Monday through Friday.

Are the Blue Shield Promise Health Plan and Blue Shield of California provider networks combined? No, all the Blue Shield Promise contracted networks of primary care physicians (PCPs), specialists, and hospitals remain separate after January 1, 2019.

If you need to update or change your address, please contact the State (the Department of Healthcare and Family Services). To change your address, call HFS at 1-877-912-8880, Monday to Friday, from 8 a.m. to 6 p.m. The call is free.

To update your address, you must call both your local county social services office and Blue Shield Promise Medi-Cal Member Services. Los Angeles County Department of Public Social Services: (800) 605-2556 [TTY: (800) 660-4026], 7:30 a.m. to 5:30 p.m., Monday through Friday.

To report changes, call Covered California at (800) 300-1506 or log in to your online account. You can also find a Licensed Insurance Agent, Certified Enrollment Counselor or county eligibility worker who can provide free assistance in your area.

For workplace policies, contact your human resources department. Each workplace is different, some may require proof (such as your marriage certificate) or a signed statement but most don't. Direct policyholders should request your name change through the agent that issued your policy.