How to make a claim If you have a Recovery RECLAIM policy and need to make a claim from us, you can send us your claim form by email or by post. To complete your claim form electronically Please follow.

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How to fill out the UK GEM Motoring Assist Claim Form online

Completing the UK GEM Motoring Assist Claim Form online is a straightforward process that ensures your claim is submitted efficiently. This guide provides step-by-step instructions to help you navigate each section of the form with ease.

Follow the steps to complete your claim form online.

  1. Click the ‘Get Form’ button to obtain the claim form and open it in your internet browser.
  2. Fill in your personal information in the 'Member Details' section, including your GEM membership number, name, address, email address, and telephone number.
  3. Provide your vehicle details in the 'Vehicle Details' section, including the make, model, registration number, and date first registered.
  4. In the 'Breakdown Details' section, describe your journey, including where you were traveling from and to, the purpose of your journey, the place of breakdown, and the date and time of the event.
  5. Complete the 'Details of Claim' section by providing costs related to roadside repairs, recovery, alternative travel, and emergency overnight accommodation as applicable. Ensure you have the original receipted account for submitting with the form.
  6. Once finished, click the 'Save & Lock' button to protect your data. This action disables further editing of the form.
  7. Email the completed form, along with the original receipted account, to reclaim@motoringassist.com or print and send it via post as instructed.

Submit your claim form online today for a prompt response!

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Questions & Answers

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How does cover my breakdown work?

Covermy Breakdown will always try to fix your vehicle at the location so you can get moving straight away. Or if we can't, we'll tow you to a garage for repair (within a 25 mile radius). With our Local Cover and National Cover, you're only covered if you break down at least 1 mile from home.

It could be just for a single day, or for several days. It's the ideal solution if you don't need an annual policy, but want to be covered for breakdowns alongside your insurance.

Drivers don't need breakdown cover as it is not a legal requirement, unlike car insurance. However, many will opt to buy breakdown cover, even if it is just the basic level of assistance, as it can make breaking down a less stressful and less expensive experience.

Vehicle breakdown cover is a type of cover that applies to a specific vehicle. If you have vehicle cover, your vehicle will be covered no matter who is driving it when it breaks down. This is different to personal cover, which applies to a person in any eligible vehicle as a driver or passenger.

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