Follow the steps to complete the form correctly.

1. Press the ‘Get Form’ button to access the necessary form and open it in your document editor.
2. Fill in the 'Exporter' section with your company name and the name of the person you discussed your complaint with. Ensure the details are accurate and match the information discussed with the COTECNA office.
3. Complete the 'Reference Numbers' section, including the inspection order reference number, your telephone number, fax number, email, and contact person.
4. In the 'Description of the Goods' section, describe the goods related to your complaint, if applicable. If your grievance is based on the WTO Agreement, proceed to section five.
5. Mark the appropriate box in the 'Nature of Grievance with the COTECNA Office' section to indicate which API articles you believe were not complied with. Make sure to review the list carefully.
6. In the 'Summary of Grievance' section, clearly articulate the facts of the case and your reasons for believing the decision or conduct of the COTECNA office is unacceptable. Attach relevant documents if necessary.
7. State your proposed solution to the grievance in the designated section. Be concise and specific about what resolution you seek.
8. Complete the 'Exporter’s Declaration' by providing your full name, position, and company name. Sign and date the form at the designated lines.
9. Once all fields are completed, save your changes, and you can then download, print, or share the completed form as needed.

Take action now and complete your Cotecna Pre-Shipment Inspection Internal Appeal Form online.