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Get Dispute Form - Maybank
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How to fill out the DISPUTE FORM - Maybank online
This guide provides step-by-step instructions on how to effectively complete the DISPUTE FORM for Maybank online. Whether you are disputing a transaction or seeking clarity on any charges, this comprehensive guide aims to help you navigate the form with ease.
Follow the steps to fill out the DISPUTE FORM accurately.
- Click the ‘Get Form’ button to obtain the DISPUTE FORM and open it in your preferred editor.
- Begin by filling in your card number in the designated field. Ensure that the number is entered accurately to avoid processing delays.
- Next, provide your CASA number in the appropriate section. This helps in identifying your account during the dispute process.
- List the transaction(s) you are disputing. Include the transaction description, statement date, transaction date, and the total amount disputed in Malaysian Ringgit (RM).
- State your reason(s) for the dispute in the provided section. Be sure to include any relevant supporting documents as evidence.
- If needed, request a Sales Draft copy for reference. Note that a fee of RM15.00 will be charged for this service.
- Complete the authorization section, confirming that you consent to the Bank investigating the dispute and acknowledging potential crediting of funds pending investigation.
- Review your declaration, which outlines your agreement to indemnify the Bank and the resolution of the dispute.
- Sign the form where indicated. This step signifies your acknowledgment and approval of the information provided.
- Finally, submit the form by email to disputemgmt@maybank.com.my or mail it to the Maybank Card Centre address provided on the form. Ensure submission within 20 days from the billing period's closing date.
Start filling out your DISPUTE FORM online to address your transaction concerns today.
Transfer to your other valid Maybank Credit or Charge Card account(s); Transfer to your Maybank Savings or Current Account(s), excluding Joint Account and MAE Account; You may opt to sign-up for a new Maybank Card or Maybank Savings or Current Account and transfer the overpaid amount to the respective account; or.