Get Sepa Instruction: Refund Direct Debit Payment - Bank Of Ireland

This guide provides clear, step-by-step instructions on completing the SEPA Instruction: Refund Direct Debit Payment form for Bank Of Ireland online. Follow these instructions to ensure a smooth submission process.

Follow the steps to complete your refund request seamlessly.

1. Press the ‘Get Form’ button to access the SEPA Instruction: Refund Direct Debit Payment form.
2. Select either Option A for Refund of Authorised Transaction (within 8 weeks) or Option B for Refund of Unauthorised Transaction (after 8 weeks and up to 13 months). Ensure you understand the difference between the options.
3. If you chose Option B, please specify the reason for the refund, selecting one of the following: 'Payer has cancelled SEPA Direct Debit with originator' or 'No valid SEPA Direct Debit Mandate Signed.' This field is mandatory.
4. Fill in the Direct Debit Information: Enter the Creditor Name, which is the company with whom you signed the SEPA Direct Debit mandate. Provide the Creditor ID, which is the unique identifier of the company. Also, include the Unique Mandate Reference assigned by the creditor.
5. Input your IBAN (International Bank Account Number), which can typically be found on your Bank of Ireland account statement.
6. Specify the Direct Debit Amount and the Date of Direct Debit Payment (formatted as DD/MM/YYYY). It's important to provide accurate details here.
7. In the Customer Information section, enter your name. If you wish to receive notification of your request's processing, provide your mobile phone number and/or email address.
8. Sign and date the form where indicated. Complete the fields for the customer signature and date of submission.
9. Once all fields are filled out accurately, save your changes. Download or print a copy of the completed form for your records. Finally, mail the form to BOI SEPA Debtor Services, P.O. Box 365, Dublin 18, Ireland.

Complete your SEPA refund requests online with confidence.