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  • Az Request For Sewer Fee Adjustment - Phoenix City 2020

Get Az Request For Sewer Fee Adjustment - Phoenix City 2020

Ruary, and March and become effective each July. Sewer fees include a standard deduction for water used for landscape during those months. This percentage will vary based on weather conditions. Based on the size of the property s lawn area, the sewer fee includes an allocation for trees and shrubs. To be eligible for a Sewer Fee Adjustment, you must have a large than average lawn area, had a leak(s) repaired, or filled or repaired a pool during the January, February, or March billing periods.

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How to fill out the AZ Request For Sewer Fee Adjustment - Phoenix City online

Filling out the AZ Request For Sewer Fee Adjustment form is a straightforward process that can help you adjust your sewer fees based on your water usage. This guide will provide step-by-step instructions on how to complete the form correctly and efficiently.

Follow the steps to complete the form online.

  1. Click ‘Get Form’ button to access the form and open it in your preferred editor.
  2. Begin by entering your account number in the designated field. This number helps identify your account in the City of Phoenix database.
  3. Provide your service address where you receive water service. Ensure this matches the city's records for accurate processing.
  4. Enter your full name as the customer. Accuracy is crucial, so check your spelling.
  5. Fill in your contact information, including your primary phone number, an alternate number if available, fax number, and email address for correspondence regarding your request.
  6. Complete the billing address section if it differs from your service address.
  7. Indicate the number of occupants living at the service address and the number of units at that location.
  8. Specify the nature of your business if applicable; otherwise, you may leave this section blank.
  9. In the area provided, indicate whether you have had leaks repaired or a pool filled during January, February, or March. If yes, include relevant receipts.
  10. If applicable, provide the date the repairs were made or the pool was filled, along with how many gallons were used.
  11. Provide the total area of your landscape that was watered during the specified months, measured in square feet.
  12. Read through the certification statement carefully. By signing, you confirm that all information is true and complete to the best of your knowledge.
  13. Sign and date the form. Your signature is required to process your adjustment.
  14. Once you have filled out all applicable fields, you may save your changes, download, print, or share the completed form as needed.

Complete your request for a sewer fee adjustment online today to ensure you receive the correct billing adjustments.

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In March 2020, the Phoenix City Council voted to restore water service to all residential customers regardless of their account status due to non-payment. Beginning January 2022, the city will notify customers with accounts that are 31 days past due that water shut-offs will resume in February 2022.

If you still have questions, please call us at 602-262-6251, send us an email​, or visit one our Customer Services office locations. ​ We are committed to responding to our customers with the highest quality and service.

You may also reach Customer Services at 602-262-6251. *Please enter your questions, comments or requests in the box below: Before you submit this form, please be aware of the city's policy on use of its systems.

Complaints can be made by calling 602-262-7456. Complaints related to noise issues that do not meet the above criteria should be directed to the Phoenix Police Department non-emergency line at 602-262-6151.

You can call us at 602-262-6251 during regular business hours.

If you prefer to use your own Internet e-mail system instead of this form, use contactus@phoenix.gov. We are at: Phoenix City Hall, 200 W. Washington St., 12th Floor, Phoenix, AZ 85003.

Call 602-261-8000 to report a water or sewer-related emergency, such as a broken water main, fire hydrant, or water service line (between a water meter and the street) or sewer backups. If it is not an emergency​, please visit the Customer Services​ website.

​Public Safety. If you have an emergency and need police or fire, call 911. For non-emergencies, call 602-262-6151​.

Use the portal online without the app at Phoenix.gov/myPHX311. The myPHX311 mobile app is available for download on the Apple Store for Apple Devices or the Google Play Store for Android Devices. The app is optimized for smartphones and tablets.

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