Get Ethekwini Water Loss Claim Form

Filing a water loss claim can often seem daunting, but this guide will provide clear and supportive instructions on how to complete the Ethekwini Water Loss Claim Form online. Our step-by-step process will help ensure you provide all the necessary information accurately.

Follow the steps to successfully complete your claim form.

1. Press the ‘Get Form’ button to obtain the Ethekwini Water Loss Claim Form and open it in your preferred editor.
2. Fill in the claim number and account number at the top of the form. These sections are for office use only, so they may not be necessary for completion.
3. Enter your connection number in the provided field, ensuring that you double-check for accuracy.
4. Provide the date when the leak was repaired and make sure to sign the claim form as validation of your information.
5. Attach the plumber’s invoice along with your claim form. If the invoice is not currently available, note that it must be submitted within a reasonable timeframe after your claim has been filed.
6. Complete the meter reading immediately after the repair and record the date next to this field.
7. Fill in the details of the account holder, including their name, ID number, postal address, and contact numbers (home, work, and mobile).
8. Indicate the address where the loss occurred as well as a description of the dwelling type by marking the appropriate option (e.g., private dwelling, block of flats, duplex).
9. If applicable, specify whether each unit in a block of flats or duplex has an individual water meter.
10. Provide the name and contact number of the plumber who carried out the repairs, as well as their qualification details.
11. Briefly describe the circumstances surrounding the water loss. If the loss was caused by another party, provide their contact information as well.
12. Indicate whether you have had any previous claims and, if so, the date of those claims.
13. Answer questions regarding whether you have a bond on the property or building/contents insurance, and provide the relevant details if applicable.
14. Finally, sign the form to certify that all information provided is correct and submit the completed form along with the plumber’s invoice by fax or email.
15. Ensure that the meter has stopped moving when no water is being used before submitting your claim.

Take the first step by completing your Ethekwini Water Loss Claim Form online today.