Get Ke Safaricom Ivr Service Request Form 2017-2025

This guide provides detailed instructions on how to complete the KE Safaricom IVR Service Request Form online. By following these steps, you will ensure your submission is comprehensive and meets the required standards for processing.

Follow the steps to successfully fill out the form.

1. Press the ‘Get Form’ button to access the IVR Service Request Form and open it in your preferred editor.
2. Enter the date of your request at the top of the form to indicate when you are submitting it.
3. Fill in the 'Requested By' section with your name to identify the individual making the request.
4. Specify the department you are representing in the 'Dept.' field to associate your request with the appropriate unit.
5. Provide the Service Provider Information by entering the name of your company or organization.
6. Indicate the E1 server location and number for accurate routing and allocation.
7. In the 'Calls Charged Per Minute' section, fill in the IVR code number and the rate you intend to charge per minute.
8. Document the drop charge and associated taxes (VAT + excise duty + premium) under the corresponding field provided.
9. Complete the 'Calls Charged Per Number' section with the necessary IVR code number and rates.
10. Tick the box for the type of subscribers who will use this service (prepaid or postpaid) as applicable.
11. Fill in the timelines by indicating the date you are submitting the service request, the proposed date for testing, and the proposed date for commercial launch.
12. Review your entries for completeness before submission, ensuring all required fields are duly filled.
13. Once confirmed, you can save changes, download, print, or share the completed IVR Service Request Form as required.

Complete your forms online today to ensure prompt processing of your requests.