Get Tx Visionaire Rma/warranty Request Form 2019-2025

Completing the TX Visionaire RMA/Warranty Request Form online is a straightforward process that ensures your warranty or return request is handled efficiently. This guide will walk you through each section of the form, providing clear instructions to assist you in filling it out accurately.

Follow the steps to fill out the TX Visionaire RMA/Warranty Request Form online.

1. Press the ‘Get Form’ button to access the TX Visionaire RMA/Warranty Request Form and open it in your preferred document viewer.
2. Begin by entering your company name in the ‘Company’ field. This section is mandatory.
3. Fill in your complete address, including city, state, and zip code, ensuring all information is correct.
4. Provide your contact name in the ‘Contact’ field, as this will be the person who is associated with the warranty request.
5. Enter your phone number in the designated field. This is required to ensure proper communication.
6. Input your email address in the ‘Email’ section to receive updates regarding your request.
7. In the ‘Product Information’ section, fill in necessary details such as part number, serial number (if applicable), and quantity of items.
8. Record the date of purchase and the invoice or purchase order number for reference.
9. Indicate the date of installation in the specified field, as this is important for warranty verification.
10. Select whether you are requesting a warranty or repair/refurbishment by marking the appropriate field.
11. If you received damaged goods, specify the total number of items damaged and the name of the carrier.
12. Indicate whether you have experienced prior damage with the carrier by responding with 'Yes' or 'No'. Note that collect shipment customers must file a claim.
13. Upload or attach photos of all damage, inclusive of the shipping label, the pallet or crate, the inside and outside of the box, and pallet packing if applicable.
14. For operational failures, fill in the necessary details regarding the machine's year, make, model, hydraulic specifications, voltage, hours of operation, and operating environment.
15. Indicate if there are broken components, noise, vibration issues, and whether you have observed motor failure or a burning smell.
16. Provide photos of installation, wiring connections, and any visible component damage as required.
17. After completing all applicable fields, review your information for accuracy before proceeding.
18. Finally, save your changes, download, print, or share the completed form as needed.

Submit your TX Visionaire RMA/Warranty Request Form online today for a faster resolution.