Get Au Nsw Fair Trading General Complaint Form 2017-2026

Filing a complaint through the AU NSW Fair Trading General Complaint Form is a straightforward process that helps ensure your concerns are addressed. This guide provides step-by-step instructions to assist you in completing the form online with ease.

Follow the steps to successfully complete your complaint form.

1. Click ‘Get Form’ button to obtain the form and open it in the editor.
2. Begin by providing your details. Fill in your title (if applicable), full name, address, suburb or town, state, daytime phone number, mobile number, postcode, email address, and your preferred contact time.
3. Next, enter the details of the retailer or supplier related to your complaint. This includes their name, Australian Business Number (ABN), address, suburb or town, state, postcode, and phone number.
4. Describe the goods or services involved in your complaint. Be specific about the date of supply, method of payment, brand name or manufacturer (if applicable), and the cost of goods or services.
5. Provide details of your complaint. Include the date you approached the retailer or supplier to remedy the issue, the name of the person you spoke or wrote to, any offers made by the retailer or supplier, and what you would like them to do for you.
6. Respond to the additional questions to help further assist with your complaint. This includes your age group, Aboriginal or Torres Strait Islander origin, whether you have any disability or additional support needs, whether you speak English as a second language, if you are advocating on behalf of someone else, and if the products or services were purchased through any funding schemes.
7. Review your entries carefully to ensure all information is accurate. Sign the declaration, confirming the truth of the information you provided and the date of your signature.
8. Prepare any supplementary documents required, such as copies of agreements, correspondence, reports, photographs, bank statements, receipts, etc., to be included with your complaint.
9. Finally, save changes, download, print, or share the completed form as required and submit it to your nearest Fair Trading Centre.

Take action now and complete your complaint form online to ensure your concerns are heard.