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  • Shazam Form 513 2014

Get Shazam Form 513 2014-2026

Print Reset Customer Dispute Request (#513) Complete the fields below and obtain the cardholders' signature before providing to the SHAZAM Chargeback department via SHAZAM Access. PAN: Date Account.

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How to fill out the Shazam Form 513 online

Filling out the Shazam Form 513 is essential for users wishing to dispute a transaction. This guide provides step-by-step instructions to ensure that you accurately complete the form and submit it correctly.

Follow the steps to successfully complete the Shazam Form 513 online.

  1. Press the 'Get Form' button to access and open the form in your online editor.
  2. In the first field, enter the Primary Account Number (PAN) associated with the card in question.
  3. Input the date your account was hot carded, which indicates when the card was reported as lost or stolen.
  4. Provide the hot card purge date, which is the date the card was deactivated.
  5. Enter the cardholder's name as it appears on the card.
  6. Document the date of the last valid transaction made with the card.
  7. For each disputed transaction, fill in the date, dollar amount, and merchant name. You can include multiple transactions if needed.
  8. Indicate whether you have attempted to resolve the issue in good faith with the merchant by selecting 'Yes' or 'No.' If 'Yes,' include additional details about your attempt.
  9. Choose one category that best describes your dispute from the options provided, ensuring clarity on the nature of your disagreement.
  10. For disputes regarding unauthorized transactions or incorrect amounts, provide specific amounts and dates as instructed.
  11. If applicable, describe the merchandise or service that was not received or explain any issues you encountered.
  12. Ensure a signature from the cardholder is included at the bottom of the form. This is a required component.
  13. After completing the form, you can save your changes, download a copy, print the document, or share it as needed.

Complete your Shazam Form 513 online to efficiently address and resolve your transaction disputes.

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Contact support

If for any reason you wish to dispute a charge on your debit card, first contact the merchant to see if you can resolve the problem. If the merchant can't or is unwilling to assist, you can act by sending a dispute letter to your debit card issuer at the address listed for billing disputes, errors, or inquiries.

Each card network and issuing bank sets its own time limits for filing a chargeback, but U.S. law sets a minimum time limit of 60 days. Most banks give cardholders 120 days to dispute a charge.

Financial institutions may contact SHAZAM client support via our toll-free, 24-hour customer service phone line, 800-537-5427, or submit a request online using Service Expert.

We provide a mobile app that allows your cardholders to access their card information, receive fraud alerts, pause their card and locate ATMs.

Shazam Disputes (833) 288-1126 You will be notified of a decision, typically within 5 to 10 days.

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  • Bill of Sale
  • Corporate - LLC
  • Divorce
  • Employment
  • Identity Theft
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  • Living Wills
  • Name Change
  • Power of Attorney
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