Follow the steps to fill out the claim form correctly.

1. Press the ‘Get Form’ button to access the UPS SCS Trade Direct Customer Cargo Claim Form online.
2. Begin by specifying the claim amount in the designated field and select the appropriate currency. This will clarify the compensation you are seeking.
3. Indicate the reason for your claim by checking one of the following options: non-delivery, shortage, or damage.
4. Fill in your claim payable to, followed by the UPS Air Cargo Master Air Waybill number and the UPS House Air Waybill number.
5. Provide the name of your company, address, city, state, and postal code in the relevant fields.
6. Include your UPS Order Number and the date of the claim submission.
7. Specify your claimant reference number and confirmation number, if applicable.
8. Enter the details of the shipper and consignee, including their addresses, cities, states, and postal codes.
9. In the detailed merchandise description section, clearly enumerate each claimed item including size, color, and any relevant markings.
10. List the quantity of each merchandise item, their total weight, and their cost per unit.
11. Calculate the total claimed merchandise, any additional claim amount, and enter that in the total amount section.
12. State the package type (cartons, pallets, crates, etc.) and indicate whether the merchandise is new or used.
13. Specify if you have marine/cargo insurance coverage and provide details if purchased through UPS.
14. Collect and upload supporting documents such as invoices, packing lists, proof of delivery, photographs, and any other relevant information.
15. Review your completed form, check for accuracy, and finalize by saving your changes. You can then download, print, or share the completed form.

Complete the UPS SCS Trade Direct Customer Cargo Claim Form online today to ensure your claim is processed efficiently.