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Office Use Only:State of Rhode Island and Providence Plantations Office of the Attorney General Peter F. NeronhaStudent Loan Servicing Complaint Form The Rhode Island Attorney Generals Office attempts.

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How to fill out the RI RIAG Student Loan Servicing Complaint Form online

Filing a complaint with the Rhode Island Attorney General's Office regarding student loan servicing issues is a crucial step toward resolving disputes. This guide will provide you with clear, step-by-step instructions on how to complete the RI RIAG Student Loan Servicing Complaint Form online.

Follow the steps to successfully fill out the complaint form.

  1. Click ‘Get Form’ button to obtain the form and open it in the editor.
  2. Enter your contact information in the 'Your Information' section. Provide your name, email address, phone number, and address. Optionally, indicate if you are over 60 or a veteran of U.S. military service.
  3. Complete the 'Loan Servicer Information, Type of Loan, & Servicer Contact(s)' section. Fill in the servicer name, email or website, and select the applicable type of loan from the options provided.
  4. In the 'Servicer Contact(s)' section, indicate if you have contacted your loan servicer regarding the issue. If so, include the date of contact and any relevant contact information or case numbers related to your inquiry.
  5. Optionally, in the 'More Information About Your Loan' section, provide details about the school(s) attended, attendance dates, graduation or withdrawal dates, and confirm if you completed your program(s) of study.
  6. Select the type of problem you are experiencing with your loan from the 'Type of Problem' section and describe any other issues in the provided space.
  7. Fill in any additional information about your loan and the interactions you have had with your servicer in the 'Other Information about Your Loan & Servicer Interaction(s)' section.
  8. In the 'Certification & Authorization' section, read the statements carefully. By signing, you confirm the information is accurate and authorize the Attorney General’s Office to communicate about your complaint.
  9. Finally, review all information for accuracy, then save changes, download, print, or share the completed form as necessary.

Begin filling out your complaint form online to address your student loan servicing issues effectively.

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To pursue a lender for collection harassment related to your private student loans or federal student loans, you can either file a complaint with the CFPB or you can file a private lawsuit in state or federal court.

Dispute Your Late Payments You can file a dispute with FedLoan Servicing if you believe your late payments are inaccurate on your records. Here are the steps you can follow: Download and print the FedLoan Servicing credit dispute form. Fill out the dispute form.

The CFPB is one of the federal agencies responsible for overseeing private and federal student loan products and servicers. You can submit a complaint through CFPB's online complaint system or by calling 855-411-2372.

You can also find general information about how loan transfers work from Federal Student Aid. The U.S. Department of Education (ED) has transferred the customer service of your federal student loan account from your current federal student loan servicer to MOHELA, another member of ED's federal loan servicer team.

If you're having issues, you can file a complaint directly with the MOHELA Ombudsman by submitting a formal request by mail to: MOHELA Ombudsman, 633 Spirit Drive, Chesterfield, MO 63005. You can also fax your complaint to 1-866-222-7060. (Note: MOHELA previously published an Ombudsman form on their website.

What happens if FedLoan was your servicer? As of Dec. 14, 2022, all FedLoan borrowers were transferred to one of the following servicing companies: MOHELA, Edfinancial, Aidvantage (formerly Navient) or Nelnet.

To pursue a lender for collection harassment related to your private student loans or federal student loans, you can either file a complaint with the CFPB or you can file a private lawsuit in state or federal court.

File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.

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