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Form SSA-437-BK (09-2013) EF (09-2013) ... program or activity conducted by the Social Security Administration (SSA). .... program.complaint.intake SSA.gov.

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How to fill out the SSA Online Complaint Form online

This guide provides clear and supportive instructions to help you complete the Social Security Administration (SSA) Online Complaint Form. If you believe you have experienced program discrimination, following these steps will ensure that your complaint is filed correctly.

Follow the steps to fill out the SSA Online Complaint Form

  1. Click ‘Get Form’ button to obtain the SSA Online Complaint Form, which you will need to fill out.
  2. Provide your name, address, and Social Security number in the designated fields to identify yourself as the complainant.
  3. If the complaint involves another person, enter their information, including their name, address, and contact number.
  4. Specify your relationship to the individual mentioned, if applicable, to clarify the context of the complaint.
  5. Indicate the reason(s) for the discrimination, selecting from the options provided, including race, color, and disability.
  6. Document the date(s) when the alleged discrimination occurred to establish a timeline for your complaint.
  7. If the incident took place over 180 days ago, explain the reason for the delay in filing your complaint.
  8. Describe the action taken by the SSA that you believe was discriminatory, providing details regarding the individuals involved.
  9. If applicable, describe any retaliation you experienced as a result of filing a previous complaint.
  10. List any witnesses to the actions you are complaining about, including their contact information.
  11. Note if you've discussed the discrimination with any SSA officials, including names and dates of communication.
  12. Clearly state what you would like SSA to do in response to your complaint, outlining any remedies you seek.
  13. Indicate whether you have filed a complaint with any other agency or organization related to this matter.
  14. Finally, sign and date the form to validate your complaint, ensuring all necessary signatures are included.
  15. You can now save the changes, download, print, or share the completed form as required for submission.

Complete your SSA Online Complaint Form today to ensure your concerns are addressed.

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Related links form

NY CDL-15 2019 NY MV-349.1 2016 OR Form 735-46B 2018 PA Instructions for Completing Form MV-1 2019

Questions & Answers

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Contact support

For general Social Security inquiries, call us toll-free at 1-800-772-1213 or 1-800-325-0778 (TTY) between 7 a.m. and 7 p.m., Monday through Friday. We can answer most questions over the phone. If you have a problem or question, try our toll-free telephone number first.

We mail the Disability Update Report, or Form SSA-455, to disabled beneficiaries to obtain updated information about their medical conditions and recent treatments. You also have the option to complete the SSA-455 online.

You may choose to email your complaint of discrimination as an attachment to program.complaint.intake@ssa.gov. Communication by unencrypted email presents a risk that unauthorized third parties could intercept your personally identifiable information. Alternatively, you may fax your complaint to 833-795-0131.

Please call us toll-free at 1-800-772-1213 (TTY 1-800-325-0778) for assistance. Representatives are available between 8a.m. and 7p.m., Monday through Friday.

You may call toll free at (866) 741-6241; collect calling at (800) 688-4486; or you may call via the California Relay Service operator at (800) 735-2929. Can I file an anonymous complaint?

CONTACTING SOCIAL SECURITY You can call our National 800 Number at 1-800-772-1213 between 8:00 a.m. – 7:00 p.m., Monday through Friday. Wait times to speak to a representative are typically shorter early in the day (between 8 a.m. and 10 a.m. local time) or later in the afternoon (between 4 p.m. and 7 p.m. local time).

Your Social Security Statement (Statement) is available to view online by opening a my Social Security account. It is useful for people of all ages who want to learn about their future Social Security benefits and current earnings history.

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