Get Nyc Gov 311

We're here to answer your call 24 hours a day, 7 days a week, 365 days a year. Call 311 or 212-NEW-YORK (212-639-9675) to connect with us: Outside of New York City.

The Suffolk 311 Call Center is open Monday through Friday from 9 a.m. to 4:30 p.m. By dialing 311, or 631-853-6311 if outside the jurisdiction of the county, residents will be directed to a central call center that will help to track and complete common inquiries and concerns.

311 is available online, by texting 311-692, or by calling 3-1-1 from within the City or 212-NEW-YORK outside the five boroughs.

Given fears of retaliation, some tenants elect to call 311 anonymously, particularly about conditions in the common areas of the building. If you have conditions in your individual apartment, however, an anonymous call won't get you very far because the inspector needs to enter your apartment to place a violation.

311 is available online, by texting 311-692, or by calling 3-1-1 from within the City or 212-NEW-YORK outside the five boroughs.

NYC311 can provide you access to non-emergency City services and information about City government programs. NYC311 can help with a broad range of services, including things like homeless person assistance, pothole repair, or help understanding a property tax bill.

The NYC311 App is available for free for devices with Apple iOS and Android operating systems. You can use the app to check if alternate side parking and meters are suspended, if trash, recycling, and compost collections are suspended, and if public schools are closed.

If your request is for the New York City Fire Department, you can call 718.999. 2000 or visit: https://www1.nyc.gov/fdny. If you have a question about testing, please call 718.999. 2504.