Get Paymaya Purchase Dispute

This guide provides clear instructions on how to complete the PayMaya Purchase Dispute form online. By following these steps, users can efficiently report any discrepancies with their transactions in a professional manner.

Follow the steps to fill out your PayMaya Purchase Dispute form.

1. Press the ‘Get Form’ button to acquire the Purchase Dispute form and open it for editing.
2. In the 'Customer Information' section, fill in the cardholder's name, the date of filling out the form, and the mobile number linked to the PayMaya account. The card number is optional.
3. Next, proceed to the 'Transaction Information' section. Indicate the mode of purchase, purchase date, and merchant name. Include the foreign currency amount and peso amount, as well as the approval code or reference number.
4. Select the reason for your dispute from the available options. Depending on your selection, additional information or supporting documents may be required in the 'Other Supporting Information' field.
5. If your dispute falls under Unauthorized Transaction or Credit Not Processed, ensure to provide the required additional information or documentation specified in the guidelines.
6. Complete any additional details needed for the selected dispute reason, such as expected delivery dates or descriptions of the merchandise.
7. After filling out all sections of the form, review the information for accuracy. Once confirmed, save the changes to your document.
8. Finally, send the completed Purchase Dispute form along with all required documents to the provided email address within 7 calendar days.

Start your dispute process by completing your PayMaya Purchase Dispute form online today.