Get Complaint Request Form - Dubai First Pjsc

This guide provides you with comprehensive instructions on how to accurately complete the Complaint Request Form for Dubai First PJSC online. Whether you have a complaint regarding services, misbehaviour, or other issues, this form is essential for addressing your concerns.

Follow the steps to accurately complete the Complaint Request Form.

1. Click ‘Get Form’ button to access the Complaint Request Form and open it for editing.
2. Fill in the primary customer's name in the designated field to identify the person making the complaint.
3. Select the type of card associated with the complaint by checking the appropriate box: Visa Card, MasterCard, or any supplementary card options.
4. Provide your mobile number and landline contact numbers in the specified fields to facilitate communication regarding your complaint.
5. Indicate the nature of your complaint by selecting one or more categories such as services, misbehaviour, disputes, or others from the provided list.
6. In the section for explaining the nature of your complaint, provide detailed information in your preferred language. This is crucial for the customer service team to understand your issue.
7. Sign and date the form at the bottom to validate your submission. Ensure you enter the date in the specified format.
8. After completing the form, review all the provided information for accuracy. Then, you can choose to save changes, download a copy, print, or share the form as needed.

Ensure your concerns are heard by completing your Complaint Request Form online today.