Get Service Request Form / Borang Permintaan ... - Finexus Cards

Filling out the Service Request Form for FINEXUS Cards is a straightforward process that enables users to manage their card-related requests efficiently. This guide will provide step-by-step instructions to ensure that all necessary fields are properly completed for a successful submission.

Follow the steps to fill out the form accurately.

1. Click the ‘Get Form’ button to obtain the form and open it in the editor.
2. Begin by entering the 'Cardholder’s Name'. This is the name of the individual who owns the FINEXUS card and should match the name on the card.
3. Next, fill in the 'Card Number'. This is the unique identifier for your FINEXUS card. Ensure accuracy when entering the number.
4. Enter the 'Identity Card Number'. This allows FINEXUS to verify your identity.
5. Indicate the type of request you are making by ticking the relevant boxes provided. This may include options such as 'Change of personal details' or 'Card replacement'.
6. Fill in your current address information, including 'Address', 'Tel No (House)', 'Mobile No', and 'Postcode'. This ensures that your request is processed and correspondence is sent to the correct location.
7. Provide your 'Email' address, ensuring it is correct for future communications.
8. If applicable, include 'Tel No (Office)' and 'Fax No (Office)' to provide alternative contact methods.
9. Refer to the notes section for required documentation. For proof of identity or address, attach copies of the Identity Card, passport (if non-Malaysian), or recent utility bills in the designated sections.
10. In the 'Statement request from' section, indicate how you would like to receive your statements (by post, fax, or email) and specify the relevant date range by filling out 'mm/yy to mm/yy'.
11. Complete any additional requests as necessary, providing details if prompted, for categories such as 'Card Cancellation' or 'Waiver of Fees'.
12. Sign in the 'Cardholder’s signature' section, indicating your agreement with the declaration that all information is true and complete.
13. Finally, save your changes and choose to download, print, or share the form as needed before submitting it via the specified method (fax, post, or email).

Complete your Service Request Form online today to streamline your FINEXUS card management!