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Get Energy Australia Service Works Request Form

Service Works Request for a new connection or alteration (Electricity) If your application is for a new meter, please email your completed form to: ncpaperwork energyaustralia.com.auUse this form.

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How to fill out the Energy Australia Service Works Request Form online

Filling out the Energy Australia Service Works Request Form is an essential step for users needing to connect or modify their electricity supply. This guide provides detailed, step-by-step instructions to help ensure a smooth process for your application.

Follow the steps to complete your Service Works Request Form

  1. Click ‘Get Form’ button to obtain the form and open it in the editor.
  2. Begin with the description of works section. Here, you need to indicate the type of service you require, such as metering alterations or new connections. Provide any specific details as required on the right side of the section.
  3. Fill in the site address. Include your lot number, unit number, street number, street name, suburb, state, and postcode. If applicable, provide the electricity meter ID and plan of subdivision number.
  4. Complete the connection details section. Select the premises type (residential or commercial), supply phase, connection type, meter phase, and installation type, while noting any other specific requirements such as CT installation or solar generation.
  5. Enter the electrical contractor details, including their first name, last name, email, mobile number, and business name. Ensure to provide their electrical license number and ABN.
  6. If you are a NSW customer, complete the Level 2 - Accredited service provider section with the respective details of the provider, including their first name, last name, mobile, and electrical license number.
  7. In the account holder details section, provide your title, first name, last name, driver’s license or Medicare number, date of birth, and relevant addresses. Include your mobile number, alternative phone number, email, ABN, and business name if applicable.
  8. Complete the acceptance section by signing and dating the form. If your premises are leased, include a letter of permission from the property owner or landlord.
  9. Finally, review all completed sections for accuracy. Ensure all information is filled in completely. You can then save changes, download, print, or share the form as necessary.

Complete your Electricity Service Works Request Form online today for a seamless connection or alteration process.

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Smart Meters enable a utility to provide customers with detailed information about their energy usage at different times of the day, which in turn enables customers to manage their energy use more proactively. Smart Meters are being rolled out nationwide and internationally.

Non-smart electrical and gas meters only measure total consumption, providing no information of when the energy was consumed. Smart meters provide a way of measuring electricity consumption in near real-time.

The biggest downside to a smart meter is that your energy supplier could move you into a prepayment meter without your knowledge. If this happens, you'll have to put money into your meter before you can use the energy and you will also be paying more as prepayment tariffs are more expensive.

How do I cancel my EnergyAustralia Plan? You can call on 133 466 between Monday and Friday or put a cancellation request through the EnergyAustralia web form. You will need to submit your account details, address and proof of your identity.

The supplier will a meter on your property, so you should choose them in good time before you want the connection to take place, in order to avoid delays. You might have to pay for this installation - it depends on the supplier. Suppliers are required to supply gas or electricity to new customers when asked.

For customer enquiries or matters related to your EnergyAustralia service, please contact us via enq@energyaustralia.com.au or our general enquiries form.

A new smart meter will allow you to use your own solar electricity first before purchasing electricity from your retailer. It will also measure the unused solar electricity that is fed back into the grid. This allows your retailer to pay you for your solar exports with a solar feed-in tariff.

A smart meter measures when and how much electricity is used at your premises. It sends this information back to your energy retailer remotely, without your meter needing to be manually read by a meter reader.

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