PrintClear FormEDMS COVERSHEET Use to fax documents for entry into the Oregon Medicaid Electronic Document Management System (EDMS). Date:From:No. of Pages: (including this coversheet)Phone:Document.

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How to fill out the MSC 3971. DHS/OHA Prior Authorization Request online

This guide provides step-by-step instructions for completing the MSC 3971. DHS/OHA Prior Authorization Request form online. Following these clear and supportive directions will help ensure your request is processed efficiently.

Follow the steps to complete your prior authorization request smoothly.

  1. Use the ‘Get Form’ button to access the MSC 3971. This action will allow you to download the form and open it for editing.
  2. Begin filling in the request information section. Enter the client’s name, client ID, and date of birth (DOB). Ensure that all details are accurate to avoid processing delays.
  3. Provide the details of the requesting provider, including their name, provider NPI, contact person, phone number, and fax number.
  4. Input the details of the performing provider, including their name and provider NPI, followed by the referring provider's information if it differs from the requesting provider.
  5. Select the type of request for prior authorization from the options provided, ensuring you choose only one that accurately reflects the service being requested.
  6. Fill in the length of treatment, frequency, time per session, primary diagnosis code, other diagnosis codes, and the dates of service (from and to).
  7. For the line item information, provide details for each service requested, including service codes, modifiers, descriptions, units, and MSRP, as necessary.
  8. If applicable, complete the dental section by entering the tooth number and quad, if relevant.
  9. For pharmacy requests, include the drug name, strength, quantity, and directions following the previous instructions.
  10. Add any additional notes that may be pertinent to the authorization request in the designated section.
  11. Once all sections are complete, review the form for accuracy. You can then save your changes, download, print, or share the completed form as needed.

Take the next step by completing your MSC 3971 online to ensure your prior authorization request is processed efficiently.

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Questions & Answers

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Contact support

What is an Oregon Medicaid provider number?

If you still need help, call Provider Services at 800-336-6016.

For paper claims: Mail the CMS-1500 or UB-04 claim form to OHP, PO Box 14955, Salem OR 97309.

The fastest way to apply is online. You can also fill out a paper application or call us at 1-800-699-9075 to get assistance in filling out the application in a different way.

Questions? Call Provider Services at 800-336-6016 (option 5) or visit the OHP provider website at bit.ly/ohpproviders.

Do you have questions about the Oregon Health Plan (OHP)? If you have questions about your OHP benefits, welcome packet or ID cards, please contact the Client Services Unit at 1-800-273-0557. If you have questions about eligibility, applications or related issues, please contact OHP Customer Service at 1-800-699-9075.

Call OHP Client Services at 800-273-0557 (TTY 711) if you: Want to change your CCO or enroll in one. Need a new Oregon Health ID card or client handbook.

It may be up to 45 calendar days after they get your completed application. If ODHS has to make an eligibility decision based on a disability, it may take longer. If you do not receive anything after 45 days, you can ask about the status of your application.

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