Get Returned Goods Authorization (rga) - Carboline

This guide provides a clear and detailed process for completing the Returned Goods Authorization form for Carboline online. Follow these straightforward steps to ensure accurate submissions.

Follow the steps to accurately complete your Returned Goods Authorization request.

1. Press the ‘Get Form’ button to access the Returned Goods Authorization form and open it for editing.
2. Fill in your contact information in the designated fields, including company name, submittal date, contact name, email, address, city, state, zip code, phone, and fax.
3. Provide your order, invoice, or purchase order number. If the location of the material differs from the address provided, specify the current location.
4. In the 'Product Return Information' section, enter the product name, batch number(s), and quantity in units. Ensure that the quantity is not measured in gallons.
5. Indicate the number of days since shipment, the percentage of credit requested, and note if a $10 per gallon fee applies.
6. Select the reason for the return from the dropdown menu and provide detailed comments regarding your return in the space provided to assist in processing.
7. Once all relevant fields are completed, review the form for accuracy. Then, submit the completed form along with a copy of your Carboline invoice (if available) via email to customer.support@carboline.com.
8. After submitting, await a response from Carboline regarding the eligibility of your return and any applicable processing fees. Be prepared to confirm the items you want to return.
9. Finally, ensure that the returned items are shipped back within 30 days after receiving the RGA order and Bill of Lading to maintain its validity.

Complete your Returned Goods Authorization form online today for a fast and efficient return process.