Get Product Replacement Form - The Core Store

Filling out the Product Replacement Form for The CORE Store is a crucial step in obtaining a replacement or refund for defective products. This guide will provide clear and supportive instructions to help you complete the form successfully and streamline your request.

Follow the steps to fill out the Product Replacement Form accurately.

1. Press the ‘Get Form’ button to access the Product Replacement Form and open it in your document editor.
2. Input your personal information, starting with the User Name. This should be the name of the person submitting the form.
3. Enter the name of the Principal Investigator if applicable. This is often necessary for academic or research-related orders.
4. Provide the CORE Invoice number. This identifier helps track your order and associated transactions.
5. Fill in the purchase date. This should reflect the exact date when the product was bought.
6. Document your phone number. Ensure the number is current so that the CORE Store can reach you if necessary.
7. List the Technical Service Representative’s name, phone number, and email address. This information is essential for any follow-up communications regarding your request.
8. Specify the quantity of the product you are requesting a replacement for. Be careful to match this with your original purchase.
9. Fill in the catalog number and lot number of the product. These identifiers help pinpoint the exact product in question.
10. Provide the product name clearly. This ensures there is no confusion about which item you are referencing.
11. Describe the general problem with the product. This should include any relevant details that help explain the defect.
12. Once all fields are completed, make sure to save your changes. You can choose to download, print, or share the completed form before submitting.
13. Finally, fax the completed form to The CORE Store at 410-614-9752 as per the instructions.

Complete your Product Replacement Form online today to ensure a smooth replacement process.