Get Form I/02: Non-household Customer Disconnection ... - Mosl

This guide provides a step-by-step approach to filling out the Form I/02 for Non-Household Customer disconnection requests. Whether you are a retailer or representing a non-household customer, this guide will help clarify the process of completing the form online.

Follow the steps to accurately complete the form.

1. Click the ‘Get Form’ button to obtain the form and open it in the editing interface.
2. Fill in the Retailer details. This section includes entering the retailer name, retailer ID, retailer's own reference, and contact details such as name, number, and email.
3. Complete the Supply Point details. Provide the SPID number and addresses. Ensure to also note the VOA BA reference and UPRN if available.
4. Indicate the water supplies to be disconnected. Specify whether it is a permanent or temporary disconnection and list the number of supplies affected. For metered supplies, detail the meter numbers and manufacturers.
5. Assess and provide information regarding the viability of the disconnection. Answer questions about ownership and consent for disconnection, and specify if an Accredited Entity will be involved.
6. Fill out the declaration by the authorised signatory. This requires the signature, date, full name, role, and company name of the representative of the Non-Household Customer.
7. Lastly, complete the retailer declaration, confirming acceptance of the standard terms for disconnection and asserting the accuracy of information provided.
8. Once all sections are filled out, save any changes made, and download, print, or share the form as needed.

Complete your disconnection requests online today.