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Borrower Hardship Certification (Form SG402) Instructions Page for Servicers Purpose Servicers of MPF Traditional loans must have the Borrowers complete this form in order to be considered for certain.

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How to fill out the Sg402 online

Filling out the Sg402, or Borrower Hardship Certification, is an essential step in securing loss mitigation options for your mortgage. This guide provides clear, step-by-step instructions to ensure that you complete the form accurately and efficiently.

Follow the steps to complete the Sg402 online.

  1. Click ‘Get Form’ button to obtain the form and open it in the editor.
  2. Enter the borrower's name in the designated field. If there is a co-borrower, fill in their name as well.
  3. Input the property street address, city, state, and zip code in the appropriate fields.
  4. Provide the name of the servicer handling the mortgage.
  5. Write the loan number associated with the mortgage in the given space.
  6. Select one or more hardship events that apply by checking the corresponding boxes. Significant options include loss of income, changes in financial circumstances, increased expenses, or other reasons impacting your ability to pay.
  7. In the 'Explanation' section, provide details regarding the selected hardship event(s), ensuring clarity and accuracy.
  8. Read through the certification, acknowledgement, and agreement section carefully. Initial each point to show understanding and agreement.
  9. Sign and date the form. If applicable, the co-borrower should also sign and date.
  10. Enter both parties' email addresses and phone numbers for easy communication and processing.
  11. Once all fields are filled out, review the form for any errors or missing information. Make necessary corrections.
  12. Save your changes to the form. You can then download, print, or share the completed form as required.

Complete your Sg402 form online today to initiate your loss mitigation process.

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