Get Customer Feedback Form

Providing your feedback is essential for us to improve our services. This guide will help you navigate the process of completing the Customer Feedback Form online effectively.

Follow the steps to complete the form accurately.

1. Click ‘Get Form’ button to access the Customer Feedback Form and load it in the online editor.
2. Begin by answering the first question regarding the scheduling of your appointments. You can select from the options: Strongly Agree, Agree, Undecided, Disagree, or Strongly Disagree.
3. Proceed to the second question, which asks if you were offered a variety of times to schedule your appointments. Again, select the appropriate response from the given choices.
4. For the third question, indicate how you felt about the friendliness and helpfulness of the clerical and support staff at the EAP. Choose the answer that best reflects your experience.
5. Question four focuses on whether your counselor clearly communicated your rights as a client. Select your level of agreement.
6. On the fifth question, evaluate how comfortable you felt discussing your problems with your counselor. Pick the response that aligns with your feelings.
7. The sixth question requires you to reflect on whether specific goals were identified during your sessions with your counselor. Choose your answer.
8. Question seven assesses your understanding of your self, problems, or situation after your counseling sessions. Indicate your level of agreement.
9. For the eighth question, consider the helpfulness of the services provided by the EAP for you and/or your family and select the option that applies.
10. The ninth question asks if you would use the EAP again. Select your response accordingly.
11. Finally, question ten aims to capture if you would recommend this program to others. Choose your answer.
12. Use the comments section to provide any additional thoughts or insights about your experience, and ensure that you fill this in if you have any specific feedback.
13. Once you have completed the form, remember to save your changes, download the document, or print it as needed. You can also share it as required.

Complete your Customer Feedback Form online today and help us enhance our services!